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Service Hero announces annual customer satisfaction winners based on the results of the Service Hero Index. We are the only entity in the region that awards winners based solely on consumers' ratings.
The top scoring brands on overall customer satisfaction in each service category that met the minimum assessment requirements were:
The purchase of a new car directly from an authorized car dealer
Nominees
Any domestic commercial non-Islamic bank
Nominees
The purchase of clothes excluding stores solely selling accessories and shoes
Nominees
Informal restaurants offering a range of hot meals and made-to-order sandwiches in addition to hot and cold beverages
Nominees
The service or maintenance of a car from an authorized car dealer
Nominees
Restaurants that serve moderately-priced food in a relaxed atmosphere where visitors can dress casually
Nominees
Any airline using Kuwait as its main headquarter
Nominees
Any domestic company focused on offering mobile phone packages and services
Nominees
Any local internet service provider
Nominees
Any store focused on the sale of durable furniture as well as decorative items
Nominees
Any domestic Islamic non-commercial bank
Nominees
Any private health care provider offering inpatient and outpatient services
Nominees
Any stores focused on the sale of durable and nondurable electronic items
Nominees
Any large self-service store retailing food, perishables and household supplies
Nominees
A mobile app that allows consumers to place orders from retailers using their smartphone or tablet device.
Nominees
