Mashreq | Retail Banks | Service Hero

Mashreq #12

(476) 158

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Reviews

22.2.2024

Went to the branch to get a manager cheque and was amazed by the efficiency of both the check in process and the counter staff. The entire process took under 15 minutes. Impressive. Wish the bank RM's were trained to provide the same service as well as professionalism

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14.3.2023

Bank is very active but should put notice that their presence in malls are only for ads. Branches are less and scattered so sometimes it is hard to access which does not help their customers. Also online platform does not help much you still need to go to the branches.

623

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27.2.2023

Safe and Very easy access

838

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23.2.2023

The RMs should do their job, in assisting the customers, rather than playing the game of Go online and do the job. If its online, why do you have branches, and they should maintain a consistency of information across all levels

838

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23.8.2022

Having a sweet tooth, Mashreq Bank offers the AED 1.00 promo in Baskin & Robins ice cream house every once in a while and this is very commendable. This shows their customer-centered approach in making their clients really satisfied especially for customers who really like ice-cream.

1.7k

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27.7.2022

I am happy with service and online banking

3.3k

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21.6.2022

Staff should call back IF they inform the customer to expect a call back or if the customer has requested/been assured a call back.

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20.4.2022

MAshley Neo Marketing need more focus

3.4k

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5.4.2022

i hope they revised terms on loan restructure. instead of waiting 2 years i hope they can lessen it to atleast 1 yr to avail top up again

3.3k

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22.3.2022

Good

3.2k

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Star ratings are based on all assessments collected for this brand that have been authenticated by Service Hero. Data is subject to periodic authentication procedures and may vary slightly with time. Learn more