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Communications
Communications
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Automotive
Automotive
138 Brands
Banking
Banking
23 Brands
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Restaurants
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Airlines
Airlines
19 Brands
Retail
Retail
157 Brands
Apps
Apps
23 Brands
Private Hospitals
Private Hospitals
31 Brands
Mobile Operators
Mobile Operators
3 Brands
Car Sales
Car Sales
69 Brands
Car Service
Car Service
69 Brands
Islamic Banks
Islamic Banks
9 Brands
Retail Banks
Retail Banks
14 Brands
Dining
Dining
34 Brands
Cafes
Cafes
28 Brands
Fast Food
Fast Food
28 Brands
Clothes
Clothes
86 Brands
Electronics
Electronics
21 Brands
Home Furniture
Home Furniture
34 Brands
Supermarkets
Supermarkets
16 Brands
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Free reports

Free country-level CSI reports

The Service Hero Index is rich in data which is aggregated into reports. These reports are aimed at companies and research organizations interested in learning about service standards in UAE. We offer two types of reports: free country level reports, and paid-for category and customized reports.

Both high level and detailed country-level reports for UAE are available for free. These reports show how the country as a whole rated in service standards by the various demographic groups that rated in the survey.

Country Report 2021
Country Report 2021

Download Service Hero UAE Index & Award Book 2021

View PDF
Country Report 2019 - 2020
Country Report 2019 - 2020

Download Service Hero UAE Index & Award Book 2019 - 2021

Country Report 2018
Country Report 2018

Download Service Hero UAE Index & Award Book 2018

Country Report 2017
Country Report 2017

Download Service Hero UAE Index & Award Book 2017

Country Report 2016
Country Report 2016

Download Service Hero UAE Index & Award Book 2016

Did you know?

In 2019, no dimension exceeded consumers expectations
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