Car Service
Volkswagen
Volkswagen #45
Al Nabooda Auto.
3 Stars (63) 11
Rate now

Reviews

0.5 Stars5.6.2025
Phoned the concerned person but despite chasing for 10 days there was no solution or call back. Then followed up with his supervisor and faced the same issue. Supervisor Ali confirmed a call back after 3 days but did not bother to call. I made a follow up call to Ali/supervisor and was assured a call back before day closing but 2 day's later stilll no call. A totally unprofessional and incompetent attitude. The issue was simple....I requested the radio code after providing the required details. Instead I was pushed towards bringing in the car for a car check and repairs🤷. Extremely disappointed with the service team attitude and business approach.
1
0 0
Member
Reviewer Badges
Learn more
2 Stars13.4.2024
In brief - spares are totally overpriced, booking time is slow, car was checked in for one issue and we ended up with a list of 20 items which "supposedly" needed to be changed.
593
0 0
Member
Reviewer Badges
Learn more
0.5 Stars24.8.2021
The items are overpriced, service book-in dates are not convenient (wait time is too long), unnecessary repairs are proposed eg when the item can be replaced after 6 months the same is proposed to be done asap. Call backs are rare and "incharge staff" are never available for a phone consultation. Customer service needs to be improved
6k
0 0
Member
Reviewer Badges
Learn more
5 Stars7.1.2021
Parts are overpriced than outside market
5k
0 0
Member
Reviewer Badges
Learn more
5 Stars26.9.2019
Costly parts and labour charges. Rest all i liked
7.1k
1 0
Member
Reviewer Badges
Learn more
0.5 Stars25.11.2018
should provide pick up and drop off services
9.4k
0 0
Influencer
Reviewer Badges
Learn more
5 Stars12.11.2018
they should add more branches to cover Dubai from the south side
9.4k
0 0
Member
Reviewer Badges
Learn more
0.5 Stars24.12.2017
Very bad
26.2k
1 0
Member
Reviewer Badges
Learn more
3 Stars24.12.2017
service team have to improve a lot to satisfy the customer.
12.6k
0 0
Member
Reviewer Badges
Learn more
5 Stars9.12.2017
خفض أسعار القطع وتقديم بعض الهدايا التذكارية خصوصا للاطفال
12.2k
0 0
Member
Reviewer Badges
Learn more

Star ratings are based on all assessments collected for this brand that have been authenticated by Service Hero. Data is subject to periodic authentication procedures and may vary slightly with time. Learn more

Similar brands

Nissan Nissan 2.5 Stars
Dodge Dodge 1 Stars
Chrysler Chrysler 0.5 Stars
Toyota Toyota 2 Stars
Chevrolet Chevrolet 0.5 Stars
Volvo Volvo 4.5 Stars