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Car Service
Volkswagen
#45 Donation rank #12
Volkswagen 
Al Nabooda Auto.
3 Stars (63) 11
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Dimensions score
Staff1.5 Stars
Speed1 Stars
Reliability2 Stars
Value0.5 Stars
Complaints0.5 Stars
Donation rank
12
Based on the number of user ratings, this brand has enabled KD 34.2 in donations since 2017. Learn more
User rating
5 Stars
4
4 Stars
0
3 Stars
2
2 Stars
1
1 Stars
4
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Reviews

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Showing 11 of 11 reviews  
0.5 Stars
5.6.2025
Phoned the concerned person but despite chasing for 10 days there was no solution or call back. Then followed up with his supervisor and faced the same issue. Supervisor Ali confirmed a call back after 3 days but did not bother to call. I made a follow up call to Ali/supervisor and was assured a call back before day closing but 2 day's later stilll no call. A totally unprofessional and incompetent attitude. The issue was simple....I requested the radio code after providing the required details. Instead I was pushed towards bringing in the car for a car check and repairs🤷. Extremely disappointed with the service team attitude and business approach.
650
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2 Stars
13.4.2024
In brief - spares are totally overpriced, booking time is slow, car was checked in for one issue and we ended up with a list of 20 items which "supposedly" needed to be changed.
1.2k
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0.5 Stars
24.8.2021
The items are overpriced, service book-in dates are not convenient (wait time is too long), unnecessary repairs are proposed eg when the item can be replaced after 6 months the same is proposed to be done asap. Call backs are rare and "incharge staff" are never available for a phone consultation. Customer service needs to be improved
6.6k
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5 Stars
7.1.2021
Parts are overpriced than outside market
5.6k
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5 Stars
26.9.2019
Costly parts and labour charges. Rest all i liked
7.7k
1 0
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0.5 Stars
25.11.2018
should provide pick up and drop off services
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5 Stars
12.11.2018
they should add more branches to cover Dubai from the south side
10k
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0.5 Stars
24.12.2017
Very bad
26.8k
1 0
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3 Stars
24.12.2017
service team have to improve a lot to satisfy the customer.
13.2k
0 0
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5 Stars
9.12.2017
خفض أسعار القطع وتقديم بعض الهدايا التذكارية خصوصا للاطفال
12.8k
0 0
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Donation rank
12
Based on the number of user ratings, this brand has enabled KD 34.2 in donations since 2017. Learn more
Awards
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honorable mentions
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