Virgin Mobile | Mobile Operators | Service Hero

Virgin Mobile #5

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15.5.2025

الموظفين بتأخروا بالرد و مو عرب

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28.4.2025

مافي سيرفيس بكل الامكان

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14.4.2025

A MSG to management I had an issue were my civil ID got expired and during this time i was under a temporarily extension, I wanted to switch from e-sim to regular sim card, but a huge amount of misinformation was given to me by customer service staff, my support ticket was hanged for over 5 weeks without solving it or even following up with me, I don`t really know how management are expecting success when you have such performance. what an unfortunate experience.

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13.11.2024

شبكه مجهوله و تحتاج الي بذل مجهود للانتشار بين العملاء

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6.10.2024

الشبكة عندكم ضعيفة شوي و تغطية ضعيفة و بفصل كتير بالمكالمات و الابلكيشن سيء لو مهندس مبتدأ بيعمل احسن من دا ندمان سبت اوريدو و اجيتلكم لازم تشتغلوا على نفسكم و على الابلكيشن و على الشبكة و التغطية

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19.6.2024

Customer service needs more training on how to deal with customers

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9.5.2024

موظفين خدمة العملاء غير مفيدين أبدا

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19.11.2023

أسعار الباقات عندهم مناسبة جدا تعامل خدمة العملاء رائع تغطية الشبكة 5G ممتازة للغاية.

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22.10.2023

المكالمات تفصل دائما. والانترنت بطيء ولاتعمل مع الاتصال

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23.7.2023

offers can be better

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Star ratings are based on all assessments collected for this brand that have been authenticated by Service Hero. Data is subject to periodic authentication procedures and may vary slightly with time. Learn more