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delivery service is not reliable. they do not give a date for a delivery and they take long to deliver the purchased items.
02.12.2023
I have always been a customer of xcite, but I am so disappointed with your stuff that is assigned to the phones.. I asked about the EQ brand speaker, the answer was from the first guy, and he said that they are out of stock that.. and maybe I'll ask the other guy again to ask you to check on your system where my stock branch is still missing.. he didn't even check on your system, he's already in front of his computer.. why is that? I'm an expat, they can't assist me properly.. then it's good that I know someone who worked at xcite because they helped me at asima mall and in sharq they say there is.. that's my point why is there stuff like that in farwaniyan branch xcite... didn't check the system anymore.. they immediately decided that there are no more stocks in other branches? OMG really..And I wish this is not the experience of the other customers😑i experienced this at farwaniya branch Xcite
the prices change too frequent and the prices for the quality is little high
30.11.2023
Their website needs an overhaul (more filtering for example) and some product descriptions seem written by AI just before bedtime, but I appreciate the followup call before and after delivery.
Haven't visited Virgin since they had a store in Marina Mall ages ago but googling a product just now reminded me they had reopened. But clicking the search result sent me to their homepage, not the product listed in google's results, and searching Virgin's website showed nothing close to what they listed on google. This might not be 100% Virgin's fault but there's a decent likelihood it was and makes me doubt any trust with Virgin.