slow in the shop while shopping. no body attend the customer
I like their latest collection and had a great experience with the employee who assisted me. But their prices have crept up significantly recently
The new store decoration in Marina Mall is cluttered and messy and inpersonal compared to what it was. The staff are also aloof now whereas before they were friendly. The collection is also boring this season
I've been shopping at Al Nasser Sports for years, and I've always been happy with their products and service. They have a wide selection of sportswear for all different sports, and their prices are always reasonable.
staff attitude depends on the customer. Good quality of products
Shopping through the app is great and the delivery service is fast and on time
The quality of the clothing is impressive. The fabrics and craftsmanship of the items I purchased exceeded my expectations. It's apparent that your shop prioritizes offering high-quality products to its customers.
receiving incomplete products - no contact just chatting - long time to receive the products
The service on the ground floor was terrible. No one to help, and the changing room was a mess with dresses, and one of the servers knocked and opened my door to take out clothes from a previous client in the changing room, while I was undressed however, the first floor service was much better, I was told I would be called for a dress alteration, but I never did get a call
Once you get passed perfume bombs at entrance, we found what we needed and quality seemed good. Special thanks to salesman Max for going out of his way to help us find what we wanted.
Rethink their pricing strategy. Some of the markups are obscene compared to brand pricing found internationally or even online.
الخصوم والعروض لايتم الاتصال بنا انما لبعض المقربين فقط ويتسنى لهم شراء الملابس المميزة قبل انتهاء كميتها ،،ونحن نتابع هذه الخصوم عن طريق الاتصال بهم وكذلك ايميل شركة رالف لورين الام وتم الشكوى لهم ولم يتم الرد علينا والتجاهل للاسف
عند التخفيضات والتنزيلات ، لايوجد اي اعلان او رسائل نصية للعملاء بعد تزويدهم بارقام هواتفنا ،لايوجد اي اهتمام للاسف
New Collection is all the time beautiful so bring more :)
Dior has amazing products that are long-lasting and timeless. They are very expensive, but that price can be justified when you consider the name and the quality that goes into their products. I just wish there was more than one store in Kuwait.
كافي منتج كويتي بصراحه خام وموديل وصناعه مننازه جدا كل سفراتي لازم امر اخذ منهم ملابسهم عمليه تصلح بالسفر بصراحه خامه روعه مثل. ماركات عالميهملاحظه اسعاوهم غاليه ما في تجديد موديلات
الذوق العام للتصاميم جدا راقي ويناسب البيئة ومطابقة للألوان المحيطه، الإسم التجاري جميل وكذلك اللوغو يناسب هذا المجال من النشاط التجاري والجودة، يحتاج دير اند دير المزيد من التصاميم وقصات الخام بما يناسب جميع الأعمار ليس في اعمار معينة فحسب حتى يخاطب فئات المجتمع بمن فيها.
تحسين جودة المنتجات، زيارتي كانت الأولى وبكل فخر لشركة محلية تنافس الشركات العالمية، لكن تحتاج إلى مزيد من الجهد والعناية والدقة وستصل بإذن الله
I'm in my mid 50s and never thought I'd buy from here. But I needed a sweater and my daughter ducked in. Ended up with a sweater and jacket, both fit good and felt high quality. Not cheap but hopefully quality worth it. Salesman was friendly and helpful.
Great clothing line..but for some reason they don’t go on sale..would love get my hands on some 50% sale stuff. I believe they would do good
I love their products but it’s overpriced. Same items can be bought 40% less in other countries. Should improve this.
staff are knowledgeable and competent enough to answer queries of the customers (al kout branch) especially on how to install and handle car seats and strollers.
تم شراء اغراض من خلال الويب سايت وتم حذف جزء من الاوردر بدون علم العميل وتم دفع رسوم توصيل غير المتفق عليه
Their staff and customer service is the best in kuwait! Top most! They serve each customer as valuable and are always prompt and ready to help with a pleasing smile. Everyone in retail should take lessons from them. I only wish they had more locations in kuwait. And they should properly manage their website for kuwait. Delivery charges are too high and COD option is disappointing.
يهتمو بتفاصيل المحل سواء كانت بالبضاعه او التغليف .
Good quality oxford shirts. While the prices are actually expensive, they keep putting 50 to 70% sales all year round, which lowers the value of the brand I think, better to have reasonable prices all year round, and sales during the peak season.
Staff needs to be more aware and competent when it comes to the return policy and promotions/discount policies. Staff who do not have the proper information should have access to a manger who does. We were refused access to a manager because he was on break and staff were not able to answer return policy information without him!! We were made to wait 20 minutes without an answer and then were told to leave our number and he will call later.
المكان جيد والاسعار جداً مناسبة لكن بخصوص صالة الالعاب الاسعار جداً مرتفعة والافضل تحديد عدد الاطفال إلي يلعبون لان بعض المرات يكون عدد الاطفال اكثر من اللزم في الصاله فمايقدرون يلعبون
Baroue is meant to be a place for kids to shop and play - it is NOT a nightclub!!! I cannot bring my son into this shop, as there is always (often inappropriate) club music pounding out of the speakers. Not to mention that in the Salmiya store, you have kids music coming out of one set of speakers and dance music from another - the space is not big enough to warrant this, and so you end up hearing both at the same time! We came to a birthday party once at the avenues branch, and the LOUD music and YELLING into mics was so bad, that even the people who were having the party were upset - they asked for the volume to be lowered multiple times, to no avail. Our ears were ringing when we left (early). If adults are bothered, imagine the kids, who will easily become overstimulated, and whose ears cannot withstand the same levels of noise! Also, the quality of several of your toys is very questionable. Perhaps you need to buy from more reputable sources. Will not be coming back until the noise issue is addressed.
مع ازدحام التنزيلات واجهت صعوبه بالتواصل مع الموظفين وقمت باتمام عملية الشراء والبحث عن القياس لوحدي.
me and my husband normally comes here to purchase sneakers. availability of product and excellent staff service.
My Husband love to shop his Jordans here, staff are accommodating if the shoes or size you need is unavailable they would assist get your number and inform you to return when its readily available, That is customer Service right there they save you the time and hassle i searching for what you need. Kudos to them
I ordered from the app with more than 350 KD and the order came very late and the items were damaged and missing items in the amount of 90 KD and they don't want to give me my money back after I paid using my card... worst experience ever (DONT EVEN TRY TO SHOP FROM THEIR WEBSITE OR APP)
الاسعار بها ارتفاع بالرغم من العروض المقدمه منهم .
الجوده صارت حيل سيئه فبعض القطع ماتصير حتي دراعه بيت
I really love the quality of the River Island brand. I have a lot of stuff from this brand and its very durable. The last time I went to the branch in Avenues for kids. No staff assisted us and there is one available but he is busy on the phone. We are looking for a gift and when we already chose the item and ask the staff if there is any available sizes as we are planning to buy 2pcs. he immediately reply no size and we felt that he was in a hurry to finished with us and returned back the item on display which we are going to pay already that why we gave him. We informed him that we are going to get that item, why did you return? We went to cashier to pay and when we told him its for a gift, maybe he can wrap on a tissue and put on the paper bag nicely but he told us that they don't have only mothercare have that kind of wrapping. The item was expensive and not on sale and he put the item on the sale plastic bag. I really feel disappointed that i'm buying an expensive stuff as a gift and they will just put on the plastic. Overall his attitude and customer service failed for us and we never expect it from the brand that I loved.
I had made an order, which was then confirmed by blooomies through email. I go to check the tracking number for my package and it gives me a message that it cant be found. I contact you help twice online via your website/app and no one got back to me. A week when by and I had to go out of my way to find a contact to help me with my issue only for her to tell me that the items are no longer available and that I would have to wait 2-3 weeks for my refund. I was not compensated for the numerous shortcomings on Bloomies behalf - which made me consider legal action as they did not follow Kuwaits Consummer Rights Act. Never in my life did I experienced incomeptence like this with a well established Coorperation.
I was looking for something at Laura Mercier. The sales assistant from Kiehls came to help since the assistant at LM wasn't available. She couldn't find what I needed. I then needed a specific perfume from another counter, but that wasn't available either. The sales assistant from Kiehls was really sweet despite my disappointment at not finding the two products I was looking for. I went to another department. She came upstairs to find me because she found a substitute for the product I was looking for at LM. She went out of her way to make sure that I left Bloomingdale's happy. I really appreciated her effort and attitude. She turned what could have been a disappointing experience into one I truly appreciate. Well done Kiehls staff! Bloomgindale's should work on keeping their supplies up.
Van cleef employees were very annoying, I cancelled my purchase because of them
Products are over priced. No online store or delivery
Very poor after sales in all outlets. Bought a parka for kd 38. Button broke on 3rd use and they refused to help with replacement of button or assistance to give reference to where we can get spare. Poor quality of jackets
wow! love their brands and love their staff!! the girls working there were so nice and helpful! the only problem is that I feel they need a bigger selections of gowns and to be on top of bringing in the items that there is a lot of demand on... otherwise everything is just perfect!
مبالغ بالاسعار و الجودة لا تستحق السعر
اسعار مبالغ بها بشكل غير طبيعي و الباعة عنجهيين بطريقة مستفزة.
AWESOME items. QUALITY at its finest. especially the NORTHFACE!!! its a must have stuff for travelling and hiking!
Good selection of clothing to combat Kuwait's heat. The clothes are ridiculously over-priced compared to online retailers, but their sales do help. More focus should be directed towards fast drying clothing,and perhaps an introduction of more like-minded brands.
Lack of sales person to assist the customers. But I am happy as they have wide varieties of Bagpacks.
The service offered was "bland". Staff not enthusiastic
الخدمه جيده ولكن الاسعار مرتفعه بعض الشيء
While overall i have no problem, i did have a huge problem with the manageress giving a pep talk to her staff at full volume behind the till. It was crass and she was most impleasant and actually put me off me shopping. This is not the first time this has happened in Al-Shaya store. It was a shame
Limited models and they keep it for months , sizes not accurate shirts not same size like the (L) in model could be big than (L) in another model
The sales the guy with withe hair never smile at costumer and he is really odd
I bought a suit from 360 mall shop and the pants were torn completely after 5 wears.
Suits material is very bad and there’s a sales person called Ahmed at 360 mall shop is very aggressive and treating customers in a very bad and unprofessional way.
Thumbs down 👎🏻
Just make other staffs to be more aproachable with a smile even I took so long to choose but il buy clothes of course 😄 as I asked one staff there if they still have a size for one clothes & she didn't answer me, i Dunno if she hear me clearly or not but were jst in near distance so I thought she hear me, i jst think she ignores me so I didn't ask again
الفرع في مجمع جيت مول ممتاز جذا لانه يعنتبر اوت ليت والصراحه الاسعار جداااا ممتازه من دينار الى ٣،٧٥٠ والسلع راقيه وانصح فيه
حاليا وقت تنزيلات والاسعار جدا جدا ممتازة ولكن بالكويت السلبيه الوحيده قلة المحلات فقط يوجد اثنان