سيؤدي حذف حسابك إلى حذف جميع معلومات التعريف الشخصية بشكل دائم وتسجيل خروجك من تطبيق سيرفس هيرو. لن تتمكن من استرداد أي جزء من حسابك. هل انت متأكد انك تريد المتابعة?
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عذرا ، ولكن حدث خطأ أثناء حذف حسابك. يرجى المحاولة مرة أخرى أو الاتصال بـ: support@servicehero.com
I like their latest collection and had a great experience with the employee who assisted me. But their prices have crept up significantly recently
27.12.2022
The new store decoration in Marina Mall is cluttered and messy and inpersonal compared to what it was. The staff are also aloof now whereas before they were friendly. The collection is also boring this season
The service on the ground floor was terrible. No one to help, and the changing room was a mess with dresses, and one of the servers knocked and opened my door to take out clothes from a previous client in the changing room, while I was undressed however, the first floor service was much better, I was told I would be called for a dress alteration, but I never did get a call
28.12.2022
Once you get passed perfume bombs at entrance, we found what we needed and quality seemed good. Special thanks to salesman Max for going out of his way to help us find what we wanted.
11.09.2018
Rethink their pricing strategy. Some of the markups are obscene compared to brand pricing found internationally or even online.
الطلب من خارج الكويت جيد جدا من حيث الجودة والأسعار لأن الأسعار عالية جدا داخل الكويت .
07.04.2018
أحب هذا البراند جداً ومعظم ملابسي منه الجودة هايلة ولكن السعر مبالغ فيه جداً .. والعروض غير حقيقة وأتحدي!!! أنا كل أسبوع في محلاتهم الجيت مول والبوليفارد...
19.02.2018
من أفضل البراندات بالنسبة لي من حيث المنتج.. ولكن لابد ان تضحي في السعر لأنه غالي جداً.. سلوك جيد نظافة وتنظيم
الخصوم والعروض لايتم الاتصال بنا انما لبعض المقربين فقط ويتسنى لهم شراء الملابس المميزة قبل انتهاء كميتها ،،ونحن نتابع هذه الخصوم عن طريق الاتصال بهم وكذلك ايميل شركة رالف لورين الام وتم الشكوى لهم ولم يتم الرد علينا والتجاهل للاسف
11.12.2018
عند التخفيضات والتنزيلات ، لايوجد اي اعلان او رسائل نصية للعملاء بعد تزويدهم بارقام هواتفنا ،لايوجد اي اهتمام للاسف
30.03.2022
New Collection is all the time beautiful so bring more :)
القماش المستخدمًغيرًمناسب لجو الكويت حيث انه ثقيل. والموديلات مملة ومتكررة. الاسعار غالية مقابل الجودة.
19.06.2017
I like the simple clothes and clean designs but often the materials are too thick. Also prices are not in line with quality of brand. Staff helpful and friendly.
25.11.2019
COS is one of the most perfect stores out there. It has amazing, simple and minimalist designs, *reasonable* prices and incredible quality. You get what you pay for!
Dior has amazing products that are long-lasting and timeless. They are very expensive, but that price can be justified when you consider the name and the quality that goes into their products. I just wish there was more than one store in Kuwait.
كافي منتج كويتي بصراحه خام وموديل وصناعه مننازه جدا كل سفراتي لازم امر اخذ منهم ملابسهم عمليه تصلح بالسفر بصراحه خامه روعه مثل. ماركات عالميهملاحظه اسعاوهم غاليه ما في تجديد موديلات
18.06.2019
الذوق العام للتصاميم جدا راقي ويناسب البيئة ومطابقة للألوان المحيطه، الإسم التجاري جميل وكذلك اللوغو يناسب هذا المجال من النشاط التجاري والجودة، يحتاج دير اند دير المزيد من التصاميم وقصات الخام بما يناسب جميع الأعمار ليس في اعمار معينة فحسب حتى يخاطب فئات المجتمع بمن فيها.
24.09.2018
تحسين جودة المنتجات، زيارتي كانت الأولى وبكل فخر لشركة محلية تنافس الشركات العالمية، لكن تحتاج إلى مزيد من الجهد والعناية والدقة وستصل بإذن الله
I'm in my mid 50s and never thought I'd buy from here. But I needed a sweater and my daughter ducked in. Ended up with a sweater and jacket, both fit good and felt high quality. Not cheap but hopefully quality worth it. Salesman was friendly and helpful.
16.12.2020
Great clothing line..but for some reason they don’t go on sale..would love get my hands on some 50% sale stuff. I believe they would do good
08.12.2019
I love their products but it’s overpriced. Same items can be bought 40% less in other countries. Should improve this.
staff are knowledgeable and competent enough to answer queries of the customers (al kout branch) especially on how to install and handle car seats and strollers.
28.10.2018
تم شراء اغراض من خلال الويب سايت وتم حذف جزء من الاوردر بدون علم العميل وتم دفع رسوم توصيل غير المتفق عليه
15.12.2017
Their staff and customer service is the best in kuwait! Top most! They serve each customer as valuable and are always prompt and ready to help with a pleasing smile. Everyone in retail should take lessons from them. I only wish they had more locations in kuwait. And they should properly manage their website for kuwait. Delivery charges are too high and COD option is disappointing.
يهتمو بتفاصيل المحل سواء كانت بالبضاعه او التغليف .
17.08.2018
Good quality oxford shirts. While the prices are actually expensive, they keep putting 50 to 70% sales all year round, which lowers the value of the brand I think, better to have reasonable prices all year round, and sales during the peak season.
Staff needs to be more aware and competent when it comes to the return policy and promotions/discount policies. Staff who do not have the proper information should have access to a manger who does. We were refused access to a manager because he was on break and staff were not able to answer return policy information without him!! We were made to wait 20 minutes without an answer and then were told to leave our number and he will call later.
12.07.2017
المكان جيد والاسعار جداً مناسبة لكن بخصوص صالة الالعاب الاسعار جداً مرتفعة والافضل تحديد عدد الاطفال إلي يلعبون لان بعض المرات يكون عدد الاطفال اكثر من اللزم في الصاله فمايقدرون يلعبون
24.02.2016
Baroue is meant to be a place for kids to shop and play - it is NOT a nightclub!!! I cannot bring my son into this shop, as there is always (often inappropriate) club music pounding out of the speakers. Not to mention that in the Salmiya store, you have kids music coming out of one set of speakers and dance music from another - the space is not big enough to warrant this, and so you end up hearing both at the same time! We came to a birthday party once at the avenues branch, and the LOUD music and YELLING into mics was so bad, that even the people who were having the party were upset - they asked for the volume to be lowered multiple times, to no avail. Our ears were ringing when we left (early). If adults are bothered, imagine the kids, who will easily become overstimulated, and whose ears cannot withstand the same levels of noise! Also, the quality of several of your toys is very questionable. Perhaps you need to buy from more reputable sources. Will not be coming back until the noise issue is addressed.
Quality of the products are amazing,needs to keep offers more often than now.
28.01.2019
ماركه ذو الذوق الرفيع ماركه منفرده بذاتها انا شخصيا لو ما اشتريت من عندهم شي يكفنى انى اخد الشكل من عندهم واصممه زى ما هو كل الاحترام للقائمين على هذه الماركه
10.08.2016
I'm seeing newer, trendier styles (which probably help sales). But I hope they don't forget the classic look and quality which defined them for years.
مع ازدحام التنزيلات واجهت صعوبه بالتواصل مع الموظفين وقمت باتمام عملية الشراء والبحث عن القياس لوحدي.
03.12.2019
me and my husband normally comes here to purchase sneakers. availability of product and excellent staff service.
05.08.2019
My Husband love to shop his Jordans here, staff are accommodating if the shoes or size you need is unavailable they would assist get your number and inform you to return when its readily available, That is customer Service right there they save you the time and hassle i searching for what you need. Kudos to them
الاسعار بها ارتفاع بالرغم من العروض المقدمه منهم .
07.11.2022
Open one more outlet colletion
21.05.2020
Good customer service at their Avenues branch. Black basic pants and tights are not available at all times which is disappointing. Most tees are cropped but customers require more variety on the basic fit. Stock available in store is not available on the app and vise versa. Should update delivery timings on their website during COVID situation.
الجوده صارت حيل سيئه فبعض القطع ماتصير حتي دراعه بيت
17.11.2020
I really love the quality of the River Island brand. I have a lot of stuff from this brand and its very durable. The last time I went to the branch in Avenues for kids. No staff assisted us and there is one available but he is busy on the phone. We are looking for a gift and when we already chose the item and ask the staff if there is any available sizes as we are planning to buy 2pcs. he immediately reply no size and we felt that he was in a hurry to finished with us and returned back the item on display which we are going to pay already that why we gave him. We informed him that we are going to get that item, why did you return? We went to cashier to pay and when we told him its for a gift, maybe he can wrap on a tissue and put on the paper bag nicely but he told us that they don't have only mothercare have that kind of wrapping. The item was expensive and not on sale and he put the item on the sale plastic bag. I really feel disappointed that i'm buying an expensive stuff as a gift and they will just put on the plastic. Overall his attitude and customer service failed for us and we never expect it from the brand that I loved.
I was looking for something at Laura Mercier. The sales assistant from Kiehls came to help since the assistant at LM wasn't available. She couldn't find what I needed. I then needed a specific perfume from another counter, but that wasn't available either. The sales assistant from Kiehls was really sweet despite my disappointment at not finding the two products I was looking for. I went to another department. She came upstairs to find me because she found a substitute for the product I was looking for at LM. She went out of her way to make sure that I left Bloomingdale's happy. I really appreciated her effort and attitude. She turned what could have been a disappointing experience into one I truly appreciate. Well done Kiehls staff! Bloomgindale's should work on keeping their supplies up.
08.05.2018
Van cleef employees were very annoying, I cancelled my purchase because of them
24.12.2017
عمل توافق فى اسعار المنتجات المعروضة داخل المتجر وبين نفس المنتجات فى السوق حتى تزيد من كسب ثقة العملاء فى الشركة والمنتج .
جذب العملاء عن طريق دعاية اكثر خاصة علي مواقع التواصل بصورة مكثفه واكثر جذبا
الاسعار مرتفعه جدا .. وكذا قطعه اشتريها بعد الغسيل تخترب يصغر حجمها مع انه الغسيل يدوي .. وبعض القطع شكلها حلو وباللبس مو حلوه .. المهم قبل كان احلى وارقى
Products are over priced. No online store or delivery
02.02.2021
Very poor after sales in all outlets. Bought a parka for kd 38. Button broke on 3rd use and they refused to help with replacement of button or assistance to give reference to where we can get spare. Poor quality of jackets
wow! love their brands and love their staff!! the girls working there were so nice and helpful! the only problem is that I feel they need a bigger selections of gowns and to be on top of bringing in the items that there is a lot of demand on... otherwise everything is just perfect!
24.11.2021
مبالغ بالاسعار و الجودة لا تستحق السعر
04.06.2021
اسعار مبالغ بها بشكل غير طبيعي و الباعة عنجهيين بطريقة مستفزة.
I love Alexander McQueen. Its one of the most unique High Fashion Luxury stores out there, and you wont find everyone else wearing the same exact products you buy from them
Used to stand for reasonable quality for the price, but now it seems the brand is chasing profits by lowering quality.
13.03.2018
No longer the quality products they once were. Cheaper material and slightly boring designs.
04.05.2017
Bring back your old crew neck Ts. New ones are too long along the waist and get bacon collar after only a few washes. Also a bigger color section, like before.
AWESOME items. QUALITY at its finest. especially the NORTHFACE!!! its a must have stuff for travelling and hiking!
18.12.2018
Good selection of clothing to combat Kuwait's heat. The clothes are ridiculously over-priced compared to online retailers, but their sales do help. More focus should be directed towards fast drying clothing,and perhaps an introduction of more like-minded brands.
29.10.2018
Lack of sales person to assist the customers. But I am happy as they have wide varieties of Bagpacks.
The service offered was "bland". Staff not enthusiastic
03.12.2012
الخدمه جيده ولكن الاسعار مرتفعه بعض الشيء
01.11.2012
While overall i have no problem, i did have a huge problem with the manageress giving a pep talk to her staff at full volume behind the till. It was crass and she was most impleasant and actually put me off me shopping. This is not the first time this has happened in Al-Shaya store. It was a shame
محلاتي المفضلة وأشكر الموظف شريف والموظف ساسان علي التعامل الرائع وأرحو من الشركة التوقف عن عمل المعارض الفاشلة ٩٠٪ تخفيضات.. لإن العملاء ليسوا أغبياء
Limited models and they keep it for months , sizes not accurate shirts not same size like the (L) in model could be big than (L) in another model
The sales the guy with withe hair never smile at costumer and he is really odd
فرع الصالحية اكثر من رائع من حيث تعامل الموظفين والخدمة
05.11.2018
I have faced a rude employee in 360 branch slaking and being absolutely rude .. and that was not acceptable in any way possible. Making less of people is not accepted
29.08.2018
To make a website where we can see the prices of the products and buy them online.
I hope the would open more branches in Kuwait. The accessibility of the brand has been very limited recently. they only hve 1branch remaining in Gate Mall.
28.01.2018
Quality of clothes is very good.it should open new stores.
ملابسهم للاطفال كانت رائعة بس مع الاسف الجودة قلت التيشرتات بقت بتكش وبنطلونات الرياضة بتوبر من اول مرة تتغسلملابس الكبار جودتهم حلوة بس الاسعار غالية والتخفيضات غير مجزية
02.12.2018
علامة تجارية امريكية ، اسعارهم متوسطة في عروض دائمة نوعية ملابسهم متوسطة الى جيدة الوان ثابتة والموديلات مناسبة للكاجول
19.04.2018
تم شراء احد منتجات الشركة من فرع السالمية وبعد ثاني غسلة اللون راح كأنه صار أجرب وبعد مراجعة الفرع بالفاتورة كان ردهم عليا طريقة غسيلك غلط xxx
Product selection gradually shrinking and styles becoming more predictable. Still, I liked their accessories. Too bad they're closing their only showroom in Kuwait at avenues.
26.10.2014
Helpful staff but prices don't always reflect the presumed brand quality.
I bought a suit from 360 mall shop and the pants were torn completely after 5 wears.
Suits material is very bad and there’s a sales person called Ahmed at 360 mall shop is very aggressive and treating customers in a very bad and unprofessional way.
Thumbs down 👎🏻
تحتاج الشركة للاعلامية أكثر ، والاستمرار على أسعارها المميزة المنافسة ، واعداد تطبيق للهواتف سهل وواضح
15.08.2018
الأسعار مختلفة عن اغلب المتاجر الرياضية الأخرى..مرتفعة..وعدم وجود المقاسات...ولكن اوقات الدوام ممتازه والموظفين خدومين.ليس الكل فقط الاجانب منهم وليس العربين..واتمنى لهم المزيد من التقدم..
Just make other staffs to be more aproachable with a smile even I took so long to choose but il buy clothes of course 😄 as I asked one staff there if they still have a size for one clothes & she didn't answer me, i Dunno if she hear me clearly or not but were jst in near distance so I thought she hear me, i jst think she ignores me so I didn't ask again
10.08.2018
الفرع في مجمع جيت مول ممتاز جذا لانه يعنتبر اوت ليت والصراحه الاسعار جداااا ممتازه من دينار الى ٣،٧٥٠ والسلع راقيه وانصح فيه
06.06.2018
حاليا وقت تنزيلات والاسعار جدا جدا ممتازة ولكن بالكويت السلبيه الوحيده قلة المحلات فقط يوجد اثنان