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Usually takes time to arrange room for emergency patients and hospital rooms are not well maintained. The cost is comparatively less then other private hospitals in the area.
nmc is close to my house and I've never been disappointed by the docs and staff there. Their website has detailed information of the doctors working there and booking appointments are easier. However their pharmacy section has the slowest service with waiting time more than 45mins, which has to be improved.
NMC is very professional and unique medical services provider clinic but since last few months in some clinic doctors not as much knowledgeable just like before need to focus on this point