Etisalat are very smart at selling their add-ons. However when it is time to remove them, they are equally smart and good at haivng their customers run around. I had added 2 add-ons and wanted to remove them. I visited 3-4 branches of theirs including the Wasl Business center. They kept telling me that they do not have the access to cancel them and I need to check with the call center. I called up the call center team from the business center itself and handed the phone to the advisor who then had an argument between them too. So much for a so called well renowned brand!
they have a lot of promotion, but its hard to contact the customer service.
Service is good and the Staff is also Helpfull to solve the Problem
As a Du subscriber, I am very pleased with the service I am receiving. My data package is more than enough, speed of the plan is good, international minutes to call my family overseas are sufficient... over all Du postpaid experience is GREAT. Did I mention the postpaid plan cost...very much affordable... less than the price of your favorite ice cream cake.
Speed not coming at all, Keep Promising and NO deliverables
du services is love it because of follow up request and complain quickly