This opinion on service center only (not Mercedes as a brand ) Parts are sold higher than the market by a considerable difference... service don’t acknowledge factory faults .. service center doesn’t consider the client experience using such brand at all .. they don’t mind you visiting them for the same issue over and over!
price and spare parts are more expensive than the market
Very good we have mercedes 2016 and it is super great my favorite brand
Mazda service people are always helpful and are very quick in returning the car after servicing it. Their prices are economical. I have always used Mazda service center for my car since years now and never had any issues.
The staff are very accomodating. Also now, you can opt to deliver the car to your place after servicing for a minimal fee.
little expensive comparing the market rate but the price is worth for the service.
It’s good and I did not face any problem. However their service advisors need to be more proactive and knowledgeable about their cars.
I was trying to reach any audi official showroom for 2 weeks. I always buy Audi accessories as gifts to my family member as he is a fan of Audi sportscars. I never could reach anyone or locate a showoom on the maps.
I signed up for a for contract with these guys and everything was going fine. I didn't mind the service but I didn't love it too. Nothing really special. Nothing you would expect from doing you car service at the dealer. But then lately the service has been the worst. They are always making mistakes like forgetting to reset the oil meter, not washing the car, not informing about major issues in the car, and basically doing a terrible job in total. This happens every time I visit. Literally every time I visit, there is a problem. The last time (2 weeks ago) made me realize that I won't continue servicing my car there anymore.
It's the best brand of car for us.
QUITE EXPENSIVE WHAT I FEEL...ONLY THIS AS I DRIVE MY CAR APPX 10000 KM IN 2 MONTHS SO I HAVE TO SPEND HUGE AMOUNT IN SERVICE EVERY MONTH.
We live in a multicultural community and if you fail to finish the car servicing on Saturday, you probably have made a family miss out on church. A solution should be provided for such an inconvenience.
There is too long waiting time
Closer body shop in deira. If they promise a service, don't pressure the customer that it will take this much time if we will do this. As per the staff, when I had the battery and pil changed, he said that car will be cleaned as well, however, when my friend came to pick up the car because we received a call from them, oil and battery was changed but car was not yet cleaned. The staff said that it will be ready for pick up the next day if they will clean the car. My friend didnt agree so they cleaned the car quickly just to give it the same day.
The items are overpriced, service book-in dates are not convenient (wait time is too long), unnecessary repairs are proposed eg when the item can be replaced after 6 months the same is proposed to be done asap. Call backs are rare and "incharge staff" are never available for a phone consultation. Customer service needs to be improved
I bought Nissan fir two years they didnot fix my cameras and the screen was very bad . Every time they said the guy who fixesis not there. Then I made accident and my car was cancelled and I was paying in advance for the service which I didnot make . They refused to give me my money back till now it has been one year and the refused to give me my money back . So they took money from me for something the did not perform any car service for
It's website needs a lot if work
Good service but must improve on delivering timing
The past three years my jaguar has broken down numerous number of times with the service center not being able to solve the problem completely. The problems are recurring and I'm always overcharged for the parts. Would not recommend buying this car with the service center being poor in quality.
I am extremely disappointed with the service received from the car showroom during servicing. Not reliable car at all some or the other problem at all times.
very bad experience and very expensive especially the labour price and the service take alot of time for a minor service but the price is very very high and they are very limited
They have to improve transportation round trip for the costumers who come for service of the car plus the value of money is higher for just a simple service.
why they charge for labor the company should pay labors not me as customer and the location is far in musafah it should be more close to the city or just outside of musafah.