Free country reports

Free country-level CSI reports

The Service Hero Index is rich in data which is aggregated into reports. These reports are aimed at companies and research organizations interested in learning about service standards in Kuwait. We offer two types of reports: free country level reports, and paid-for category and customized reports

Both high level and detailed country-level reports for Kuwait are available for free. These reports show how the country as a whole rated in service standards by the various demographic groups that rated in the survey.

Country Report 2022

Download Service Hero Kuwait Index & Award Book 2022

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Country Report 2021

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Country Report 2020

Download Service Hero Kuwait Index & Award Book 2020

Country Report 2019

Download Service Hero Kuwait Index & Award Book 2019

Country Report 2018

Download Service Hero Kuwait Index & Award Book 2018

Country Report 2017

Download Service Hero Kuwait Index & Award Book 2017

Country Report 2016

Download Service Hero Kuwait Index & Award Book 2016

Country Report 2015

Download Service Hero Kuwait Index & Award Book 2015

Country Report 2014

Download Service Hero Kuwait Index & Award Book 2014

Country Report 2013

Download Service Hero Kuwait Index & Award Book 2013

Country Report 2012

Download Service Hero Kuwait Index & Award Book 2012

Country Report 2011

Download Service Hero Kuwait Index & Award Book 2011

Country Report 2010

Download Service Hero Kuwait Index & Award Book 2010

Mental Wellbeing

This bilingual nation-wide survey was run online from Oct 10th to Nov 14th, 2022. The index is based on the established Warwick-Edinburgh Mental Wellbeing Scale which classifies scores in terms of positive, moderate or low wellbeing. Click below to view the report.

Country Report 2022

Download Service Hero Kuwait Index & Award Book 2022

View PDF
Country Report 2021

Download Service Hero Kuwait Index & Award Book 2021

Country Report 2020

Download Service Hero Kuwait Index & Award Book 2020

Country Report 2019

Download Service Hero Kuwait Index & Award Book 2019

Country Report 2018

Download Service Hero Kuwait Index & Award Book 2018

Country Report 2017

Download Service Hero Kuwait Index & Award Book 2017

Country Report 2016

Download Service Hero Kuwait Index & Award Book 2016

Country Report 2015

Download Service Hero Kuwait Index & Award Book 2015

Country Report 2014

Download Service Hero Kuwait Index & Award Book 2014

Country Report 2013

Download Service Hero Kuwait Index & Award Book 2013

Country Report 2012

Download Service Hero Kuwait Index & Award Book 2012

Country Report 2011

Download Service Hero Kuwait Index & Award Book 2011

Country Report 2010

Download Service Hero Kuwait Index & Award Book 2010

Covid 19

Thanks to the community, we collected feedback from 2,500 people on Kuwaits' response to the coronavirus. Click below to view the report.

Country Report 2022

Download Service Hero Kuwait Index & Award Book 2022

View PDF
Country Report 2021

Download Service Hero Kuwait Index & Award Book 2021

Country Report 2020

Download Service Hero Kuwait Index & Award Book 2020

Country Report 2019

Download Service Hero Kuwait Index & Award Book 2019

Country Report 2018

Download Service Hero Kuwait Index & Award Book 2018

Country Report 2017

Download Service Hero Kuwait Index & Award Book 2017

Country Report 2016

Download Service Hero Kuwait Index & Award Book 2016

Country Report 2015

Download Service Hero Kuwait Index & Award Book 2015

Country Report 2014

Download Service Hero Kuwait Index & Award Book 2014

Country Report 2013

Download Service Hero Kuwait Index & Award Book 2013

Country Report 2012

Download Service Hero Kuwait Index & Award Book 2012

Country Report 2011

Download Service Hero Kuwait Index & Award Book 2011

Country Report 2010

Download Service Hero Kuwait Index & Award Book 2010

Did you know?

Call center consumer interaction scored lowest in satisfaction.
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