Service Hero’s goal is to collect genuine feedback that drives positive change by brands. To do this, we encourage consumers to leave detailed assessments and share them on social media. Through badges, users are able to see their progress. Furthermore, to ensure genuine assessments, we have rigorous validation processes and only count valid surveys towards the badges.
This badge is given to consumers who have registered and rated brands using a confirmed email. If you haven’t received a confirmation email from us, please let us know.
This set of badges is given to consumers who care about service standards by actively assessing companies and leaving useful comments. The Expert badge has 3 levels:
This set of badges is awarded to consumers who are ambassadors of service excellence. Ambassadors actively share comments and ratings with others to raise awareness on how well companies perform. The Ambassador badge has 3 levels:
This set of badges is earned by people whose opinion is highly respected by others. An Influencer's comments are viewed, shared and responded to by many. These comments help raise awareness on the service of brands. The Influencer badge has 3 levels:
This icon appears on the brand info page of companies that are listening to you and will respond to your feedback.
Either type a brand’s name in the search field or...
Find brands by browsing categories
Tap any Rate now button and login or quick register if prompted.
confirm our registration email
tell us a bit about yourself in your profile
Once you complete a valid survey and confirm your registration, you are automatically entered into a draw for:
1 winner every year
For every valid rating. AED 36,811 donated so far.
Service Hero will donate 60 fils to the Emirates Red Crescent Society for every valid rating we receive.
If you haven’t received a confirmation email from us, please let us know.
There will be one draw for 2023. The more brands you rate, the more entries you will have in the draw* and the greater your power in improving service standards.
* Service Hero employs procedures to ensure the ratings we receive are relevant and credible. Ratings which don’t meet these standards will not be entered into the draws.