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Member

Member Since

This badge is given to consumers who have registered and rated brands using a confirmed email. If you haven’t received a confirmation email from us, please let us know.

Expert

Expert

Active comments and assessments

This set of badges is given to consumers who care about service standards by actively assessing companies and leaving useful comments. The Expert badge has three levels based on the depth and variety of your votes and comments.

Ambassador

Ambassador

Likes to share other comments

This set of badges is awarded to consumers who are ambassadors of service excellence. Ambassadors actively share comments and rates with others to raise awareness on how good or bad companies perform. The Ambassador badge has three levels based on the depth and frequency of sharing.

Influencer

Influencer

Respected by others, gets agrees, shares and views

This set of badges is earned by people whose opinion is highly respected by others. An Influencer's comments are viewed, shared and responded by many. These comments help raise awareness on the service of brands. The Influencer badge has three levels based on the volume and frequency of other people engaging with your comment.

Engaged

This icon appears on the brand info page of companies that are listening to you and will respond to your feedback.

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How to win

Once you complete a valid survey and confirm your registration, you are automatically entered into a draw for:

  • VOX Cinema tickets for 2

    1 winner per day

  • Apple Watch

    4 winners per month


Service Hero will donate 60 fils to the Emirates Red Crescent Society for every valid rating we receive.

If you haven’t received a confirmation email from us, please let us know.

Except for monthly prizes, all draws are weekly. So the more brands you rate, the higher your chances of winning* and the greater your power in improving service standards.

* Service Hero employs procedures to ensure the ratings we receive are relevant and credible. Ratings which don’t meet these standards will not be entered into the draws.

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  • Elizabeth Dsilva (Weekly Tickets)
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In 2017, the nationality with the highest satisfaction is Non Arabs.

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