You deserve better.

Browse and rate the best and worst brands.

Register

Academic Advisors

Scoreboard

Search brands
Loading...
Abu Dhabi Commercial Bank (ADCB)
Trend

Abu Dhabi Commercial Bank (ADCB)

Retail Banks

Rate now
Just mind blowing........
start caring about the customers not your internal image, and the stupid process, high rates, with lots of complications, , services which don't work probably but only adding to the bank list without being real add value for the customers, , this is the worst bank in UAE
Emirates NBD
Trend

Emirates NBD

Retail Banks

Rate now
"Online ticket queueing" is the best one for ENBD. it's saving time in the bank.
It need lots of improvements
National Bank Of Abu Dhabi
Trend

National Bank Of Abu Dhabi

Retail Banks

Rate now
just to stay how is it because its awesome
Horrible waiting time.. different empolyees have different opinion of how things should be completed.. u get lost going here and there and wasting it time.. seems like there is I standard procedure for some processes .
HSBC
Trend

HSBC

Retail Banks

Rate now
Excellent
Educate your officers to be more polite. Take care to listen to what the customer is asking for instead of making them feel that they are intruding and wasting your time. As an internatiinal brand, am sad to say HSBC falls wayyyy short of expectations.
RAK Bank
Trend

RAK Bank

Retail Banks

Rate now
Best bank of UAE
The customer service is nearing to extremely poor. The website does not even provide the number to call at all. The call center waiting time is almost enough for you to get a decent nap.
Mashreq
Trend

Mashreq

Retail Banks

Rate now
خدمه اكتر من رائعه يعطيكم العافيه
the collection centre will call you every day, twice an day, and are very aggressive in their attitude. It does not inspire customer confidence. I have been sent in circles to avert a problem, when no-one was interested. They allowed the problem to happen and now have a very unhelpful and inflexible attitude. It is plain they care only about money, NOT the customer.
First Gulf Bank
Trend

First Gulf Bank

Retail Banks

Rate now
اخذ فوائد قليلة لان الفائدة عالية بالنسبة للمبلغ المدفوع يعني عندما ادفع 1700 درهم 1300 تذهب تمويل و150 تذهب fees والباقي يخسم من المبلغ العام. وتبقى كانك لم تدفع شي. واذا تاخرت. بينخرو راسك اتصال ان رح يترتب عليك فايدة وهيك هيك اخدينها. الفايدة الزيادة بتكون تاخير خوالي 1000.

Pending ratings

The following brands' ratings are pending a statistically representative number of ratings. Your voice helps make a difference and ensure that companies listen.

Al Masraf

Retail Banks

Rate now
Nothing very bad experience

Bank Of Sharjah

Retail Banks

Rate now
well there should be more educated staff and technology all the time my online banking password get stuck for retrieving password i have to visit bank for every matter go to bank

Commercial Bank Of Dubai (CBD)

Retail Banks

Rate now
The worst bank in U.A.E specially the retail sales team. A tea shop has more understanding than CBD management.

Commercial Bank International (CBI)

Retail Banks

Rate now
Cbi has been really good till date
السيستيم دايما عطلان التلفون مفيش رد فوري وخدمة العملاء بتعطل الزباين أكتر من نص ساعه الي جانب ان خدمات البنك مش في كل الفروع ومقيد بفرع الضجيج فقط وبرضو تاني السيستم دايما واقف

Doha Bank

Retail Banks

Rate now
تعامل ممتاز

United Bank Limited

Retail Banks

Rate now
Like everytime the best
Too slow and very rude staff

Union National Bank

Retail Banks

Rate now
Excellent
Better close your bank

Disclaimer Overview

Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more

The Arab World's only 100% consumer powered customer satisfaction index.

We are partners with the American Customer Satisfaction Index, members of ESOMAR and backed by an Independent Advisory Council, insuring results which are impartial, objective and which accurately reflect the voice of the consumer.

Loading...