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2021 Category Winners

Service Hero announces annual customer satisfaction winners based on the results of the Service Hero Index. We are the only entity in the region that awards winners based solely on consumers' ratings.

The top scoring brands on overall customer satisfaction in each service category that met the minimum assessment requirements were:

Restaurants: Cafés

Restaurants: Fast food

Specialty Store: Electronics

Specialty Store: Supermarkets

Specialty Store: Clothes & accessories

Health care: Private hospitals

Aviation: Regional Airlines

Communications: Mobile operators

Financial: Islamic banks

Financial: Retail banks

Specialty Store: Home furniture

Specialty Store: Delivery Apps