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National Bank of Kuwait

Retail Banks

User comments

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Comments 1,050
Wins 9
12 month trend
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20.11.2019

.احسن ما يميزهم متابعتهم للعميل و ارضائه

Expert Influencer

20.11.2019

.بنك تخطي كل التعليقات من تميزه

Expert Influencer

19.11.2019

Customer service agent are untrained. They don’t have the correct answers to my inquiries. NBK agents are unprofessional. No one to follow up with me I waited for 2 weeks to get reply on my service. products are posted on website are old not updated. Internet prepaid visa card is cancelled but still on their social media.

Expert Influencer

17.11.2019

.من ارقي البنوك بالكويت

Expert

10.11.2019

.لا يوجد تغطيه كامله للعملاء بالنسبه لعروضهم

Expert Influencer

10.11.2019

.تخفيض الرسوم لتجديد الكروت للفيزا و الماستر

Expert

6.11.2019

.الاهتمام بالتطوير و تدريب الموظفين علي حسن التعامل و عدم التعالي

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6.11.2019

The call center take very long time to solve problems about 15 days.Some fees are highly expensive.

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6.11.2019

.اجرائتهم صعبه و غير مرنه و بها تعقيد

Expert

4.11.2019

.طلبت من موظف الغاء اجراء معين و بعد 6 شهور اكتشفت انه لم يتم الالغاء و سبب هذا ضررا كبيرا لي فيجب الاهتمام بجوده الخدمه و الكفاءه.تدريب الموظفات خاصه علي حسن التعامل و البشاشه عند انجاز معامله العميل

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Disclaimer Overview

Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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