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Commercial Bank of Kuwait

Retail Banks

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Comments 323
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12 month trend
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عندهم اجراءات الامان عاليه جدا و لكن للاسف احيانا يكون بها تعطيل لصالح العميل، اجراتئهم احيانا بها تعقيد .


They have to be more faster.

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نسبه الامان عندهم مائه بالمائه.

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Their communication with the customer is so bad and the services need to improve.

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They need much improvements for their services and train their call center to act more better, decrease the fees.

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نسبه الامان عندهم الف بالمئه و لكن يجب زياده الفروع.

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يحتاجون زياده بالفروع.

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The staff attitude for the branch opposite to Salam Mull at Midan Hawlley is so bad and unhelpful.


Staff knowledge and attitude towards expats faced at d salmiya marina mall branch by staff handling premium customers


الخدمه الهاتفيه سيئه للغايه فلا يردون او يحلون المشكله الا لما اتهاوش معاهم و اخرعهم و اسالهم عن المسئول بالبنك ، تدريب موظفين فرع الجابريه علي سرعه الخدمه و الكفاءه .

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Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.