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Commercial Bank of Kuwait

Retail Banks

User comments

Sort by: Date Agree Disagree
Ratings 1,497
Comments 509
Wins 0
12 month trend
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19.9.2013

There's no real secret to getting your customers to come back. All you need to do is provide excellent customer service - the shiny kind of customer service that exceeds your customers' expectations and outshines your competitors' customer service.

5.8.2013

تحسين الخدمه الهاتفيه

Influencer

29.7.2013

Add more staff to improve the speed of service in the customer service

27.12.2012

the number of counters should be increased in salhiya branch, and the speed which they serve for the amount of crowd they get is very poor. for every customer the average time take is more than 7 to 10 minutes. i avoid to going to the branch between 10 to 1 for these reasons.

26.12.2012

The branches are not enough with some branches in bad locations. No iphone or android apps which are must for any respectable bank.

25.12.2012

شئ واحد فقط ان يكون له برامج على الايفون والاندرويد للدخول علي الحساب واجراء اي عمليات او تحويلات.. غير ذلك هو افضل بنك بالكويت

25.12.2012

I have requested Prepaid card From july 2012 till now i didnt recive it or any call from bank

6.12.2012

Its really outstanding...

3.12.2012

Should be flexible to transfer the account from one branch to another at our convenience without going to mother branch.

3.12.2012

CBK is providing the best customer service with out making any diffrence for Residents & expatriates, which one of the biggest gift for all the residents from another country working in Kuwait. Thanks

Disclaimer Overview

Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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