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Burgan Bank

Retail Banks

User comments

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Ratings 3,017
Comments 1,441
Wins 0
12 month trend
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9.12.2021

من البنوك الجيدة ومن المتطلبات لاخذ قرض من البنك انه يجب أن يتعهد العميل بتقديم كافة المستندات التي تطلبها الجهة المانحة، بما في ذلك الفواتير والمستندات التي تثبت استخدام القرض الإسكاني في الغرض الممنوح من أجله. وفي حالة عدم التزام العميل بذلك خلال الفترة الزمنية التي تحددها الجهة المانحة، لا يمنح أي تسهيلات جديدة.

Expert

25.11.2021

Update the application

Expert Influencer

18.11.2021

عند طلب اي معامله و انا خارج الكويت تستغرق وقت طويل جدا و اشتراطت ممله

Expert Influencer

18.11.2021

The call center has no good information and should be more quickly for respond and improve the bank services

Expert Influencer

17.11.2021

Train the staff to be helpful

Expert Influencer

7.11.2021

There is no security system at all as my account has been hacked and they didn't give any solution

Expert

4.11.2021

I had a visit last week just to update the civil id and other details as I received a message from Bank. Waited almost 2 hours. There is only 2 staff working in that department. The Fahad Al Salem, Kuwait city branch opens at 9:30 AM but till 11:00 AM they did not call the number and many customers waited for their turn. We value money as well as time and request the staff to value our time and speed up. Most of the teller counters are also empty. Out of 5, 2 counters opened on the same day. Requesting Bank to increase the staff in the customer service department and speed up. Many times I face the same problem with customer service department. Very slow service.

Expert

26.10.2021

هناك تأخير داخل الأفرع والتطبيق سيء بالإستخدام وغير مرن .

Expert Ambassador Influencer

25.10.2021

التعامل مع التطبيق غير مرن والموقع الالكتروني سيء وغير مفيد .

Expert Ambassador Influencer

10.10.2021

ضروره تطوير الخدمات البنكيه و تحديث الابليكيشن و تطويرها بالاضافه لمزيد من الاحتياطات و الامان علي حسابات العملاء

Expert Influencer

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Disclaimer Overview

Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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