Disclaimer Overview
Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
Excellent customer service.
Views (4,785) Agree (2) Disagree (0) Share (0)
MemberSince 2014
Expert 
Ambassador 
Influencer
Learn moreThey take so long time to solve problems and the call center has no correct information.
Views (3,976) Agree (1) Disagree (1) Share (0)
MemberSince 2015
ExpertLevel 2
Ambassador 
InfluencerLevel 1
Learn moreService is good but customer service sector to be improved little bit more other than nothing..
Views (3,922) Agree (1) Disagree (1) Share (0)
MemberSince 2016
ExpertLevel 1
Ambassador 
InfluencerLevel 1
Learn moreIn flight entrainment was lacking.
Views (1,742) Agree (1) Disagree (0) Share (0)
MemberSince 2014
Expert 
Ambassador 
Influencer
Learn moreI would suggest a briefing of the ground staff on etiquette and manners on how to behave with the passengers
Views (1,482) Agree (1) Disagree (0) Share (0)
MemberSince 2015
Expert 
Ambassador 
Influencer
Learn moreUnsure if the Oman Air Airport staff are Oman Air employees, if so, a recent encounter at the Oman Air check-in counter at the Kuwait Airport was very poor. Compared to other airlines, we were given wrong information and not attended to.
Views (3,451) Agree (1) Disagree (0) Share (0)
MemberSince 2010
Expert 
Ambassador 
Influencer
Learn moreWish the staff working there had more experience in treating customers with more respect.
Views (3,570) Agree (1) Disagree (0) Share (0)
MemberSince 2012
ExpertLevel 1
Ambassador 
InfluencerLevel 1
Learn moreupgrade fleet
Views (2,910) Agree (1) Disagree (0) Share (0)
MemberSince 2011
ExpertLevel 1
Ambassador 
InfluencerLevel 1
Learn moreThey are doing very well.
Views (20,147) Agree (1) Disagree (1) Share (0)
MemberSince 2016
ExpertLevel 1
Ambassador 
InfluencerLevel 1
Learn moreNeed to take care of customers complains and take care of their loyalty
Views (3,519) Agree (1) Disagree (0) Share (0)
MemberSince 2016
Expert 
Ambassador 
InfluencerLevel 1
Learn more