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Oman Air

Regional Arab Airlines

User comments

Sort by: Date Agree Disagree
Ratings 199
Comments 71
Wins 0
12 month trend
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25.7.2018

Excellent customer service.

17.11.2020

They take so long time to solve problems and the call center has no correct information.

Expert Influencer

20.12.2020

Service is good but customer service sector to be improved little bit more other than nothing..

Expert Influencer

29.10.2014

In flight entrainment was lacking.

1.9.2015

I would suggest a briefing of the ground staff on etiquette and manners on how to behave with the passengers

23.10.2012

Unsure if the Oman Air Airport staff are Oman Air employees, if so, a recent encounter at the Oman Air check-in counter at the Kuwait Airport was very poor. Compared to other airlines, we were given wrong information and not attended to.

18.12.2012

Wish the staff working there had more experience in treating customers with more respect.

Expert Influencer

5.11.2019

They are doing very well.

Expert Influencer

22.5.2021

Need to take care of customers complains and take care of their loyalty

Influencer

Disclaimer Overview

Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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