Disclaimer Overview
Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
Excellent customer service.
Views (4,658) Agree (2) Disagree (0) Share (0)
They take so long time to solve problems and the call center has no correct information.
Views (3,279) Agree (1) Disagree (1) Share (0)
Service is good but customer service sector to be improved little bit more other than nothing..
Views (3,162) Agree (1) Disagree (1) Share (0)
Unsure if the Oman Air Airport staff are Oman Air employees, if so, a recent encounter at the Oman Air check-in counter at the Kuwait Airport was very poor. Compared to other airlines, we were given wrong information and not attended to.
Views (3,256) Agree (1) Disagree (0) Share (0)
طيران ممتاز ولكن الكراسي ضيقه والسعر غالي قليلا
Views (2,660) Agree (1) Disagree (0) Share (0)
اضافة مزايا جديدة تنافسية وعروضات باسعار ممتازة وقبولة
Views (1,989) Agree (1) Disagree (0) Share (0)
The flight was new and staff has given good service to all passengers, I was flight from kuwait to muscat and continue to jakarta for more than 10 hours and I feel satisfied with Oman airlines
Views (4,417) Agree (1) Disagree (0) Share (0)
I would suggest a briefing of the ground staff on etiquette and manners on how to behave with the passengers
Views (1,405) Agree (1) Disagree (0) Share (0)
They are doing very well.
Views (19,925) Agree (1) Disagree (1) Share (0)
Need to take care of customers complains and take care of their loyalty
Views (2,822) Agree (1) Disagree (0) Share (0)