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Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
Regional Arab Airlines
Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
Best & Fast Customer Service on the Kuwait airport
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MemberSince 2017
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Learn moreطائرتهم بحاجة الى تنظيف الكراسي والرائحة وتعقيم وتنويع الوجبات خاصة انها مدفوعة وليست مجانية هنالك شاشة تفاعلية تمكن من مشاهدة افلام برامج موسيقى ، المشكلة الناس الذين يسافرون ترانزيت ويطلبون الخمور
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MemberSince 2018
ExpertLevel 2
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Learn moreI travelled for the first time with OmanAir trust me it was much much better than the other airlines . Their new airport is really well done keeping the passenger in mind so halt was worth it. I would definitely travel by this airline again
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MemberSince 2015
ExpertLevel 3
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Learn morePlease improve the flights
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MemberSince 2016
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Learn morei would just say that the flight needs to be refurbished for the good comfort of travel for passengers for long haul flights. the IFE systems needs to added to all aircraft's so that passengers could have some good relaxing time while during the journey rather limited to info screens. the airlines to provide a headrest for the night flights.about the food , they offer really amazing with suitable ambiance though options are limited and they should serve with more appealingly manner which will indulge the passenger. i would say the Omani hospitality is the one of the best on ground and in the air. would love to hear them more .
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MemberSince 2017
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Learn moreExcellent customer service.
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MemberSince 2014
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Learn moreFor inflight service in economy class as well kindly provide toiletries for the guests esp for long haul flights. Thanks
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MemberSince 2018
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Learn moreواجهتنا مشكلة مرة واحدة فقط كانوا حاجزين عدد اكثر من الركاب للعدد المطلوب ، و تم حل المشكلة
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MemberSince 2010
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Learn moreKeep going good service... Required jumbo flights or more bigger flight to south India region..
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MemberSince 2016
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Learn moreI've booked a flight from Kuwait to Guangzhou (China) and i was coming back within 3 days and my luggage didn't arrive Guangzhou on time. The airline doesn't have an office in Guangzhou airport which is weird and I've contacted their Beijing office and they said they can't help i should contact Guangzhou city office and it was sunday and their office was closed and my return flight is on Monday. I've tried to contact Kuwait office and they never answer their phone so i let my friend to go to them and they said they can't do anything about it. The overall experience was so unpleasant and the airline despite they delayed my luggage the don't want to take responsibility for it. They said the ticket is non refundable and if i want to change the flight date i should pay 43KD and they don't have any flight available before the 3rd of May. I won't recommend this airline to anyone because they have unprofessional staff and the worst customer service I've ever seen.
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MemberSince 2017
ExpertLevel 2
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