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Oman Air

Regional Arab Airlines

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Best & Fast Customer Service on the Kuwait airport

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طائرتهم بحاجة الى تنظيف الكراسي والرائحة وتعقيم وتنويع الوجبات خاصة انها مدفوعة وليست مجانية هنالك شاشة تفاعلية تمكن من مشاهدة افلام برامج موسيقى ، المشكلة الناس الذين يسافرون ترانزيت ويطلبون الخمور

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I travelled for the first time with OmanAir trust me it was much much better than the other airlines . Their new airport is really well done keeping the passenger in mind so halt was worth it. I would definitely travel by this airline again

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Please improve the flights

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i would just say that the flight needs to be refurbished for the good comfort of travel for passengers for long haul flights. the IFE systems needs to added to all aircraft's so that passengers could have some good relaxing time while during the journey rather limited to info screens. the airlines to provide a headrest for the night flights.about the food , they offer really amazing with suitable ambiance though options are limited and they should serve with more appealingly manner which will indulge the passenger. i would say the Omani hospitality is the one of the best on ground and in the air. would love to hear them more .

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Excellent customer service.



For inflight service in economy class as well kindly provide toiletries for the guests esp for long haul flights. Thanks


واجهتنا مشكلة مرة واحدة فقط كانوا حاجزين عدد اكثر من الركاب للعدد المطلوب ، و تم حل المشكلة


Keep going good service... Required jumbo flights or more bigger flight to south India region..



I've booked a flight from Kuwait to Guangzhou (China) and i was coming back within 3 days and my luggage didn't arrive Guangzhou on time. The airline doesn't have an office in Guangzhou airport which is weird and I've contacted their Beijing office and they said they can't help i should contact Guangzhou city office and it was sunday and their office was closed and my return flight is on Monday. I've tried to contact Kuwait office and they never answer their phone so i let my friend to go to them and they said they can't do anything about it. The overall experience was so unpleasant and the airline despite they delayed my luggage the don't want to take responsibility for it. They said the ticket is non refundable and if i want to change the flight date i should pay 43KD and they don't have any flight available before the 3rd of May. I won't recommend this airline to anyone because they have unprofessional staff and the worst customer service I've ever seen.

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Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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