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Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
call center agent needs to clarify extra charges without guessing
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MemberSince 2020
ExpertLevel 1
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Learn moreTo speed up the processes at the costumer care, the system taking long time for simple process that should not take more few minutes
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MemberSince 2017
ExpertLevel 2
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Learn moreGood network in Kuwait
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MemberSince 2021
ExpertLevel 1
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Learn moreشركة سيئة للغاية
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MemberSince 2019
ExpertLevel 2
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Learn moreخدمه بطئ في الاتصال
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MemberSince 2021
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Learn moreBest telecom company
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MemberSince 2018
ExpertLevel 1
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Learn moreGot a new credit card. At billing time received sms to update billing by visiting branch or calling 107. Why can’t I update billing online? So called. Got a link to a section on their website to update my card but it was for EZ service not postpaid. Hunted around for 5 minutes for AutoPay and was taken to 3 different looking zain websites until I found what I needed. 1) wish original sms included online billing link, 2) not sure why zain thinks having multiple confusing web interfaces is a good idea.
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MemberSince 2011
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Learn moreشبكه كويسه بس الابلكيشن مش كويس اشتراك في خدمات من غير ما ادري قطع النت قبل ميعاد التجديد
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MemberSince 2022
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Learn moreTo reduce 5G package rates.
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MemberSince 2018
ExpertLevel 3
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Learn moreخدمة عملاء ممتازة
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MemberSince 2020
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