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Zain

Mobile Operators

User comments

Sort by: Date Agree Disagree
Ratings 6,590
Comments 1,877
Wins 10
12 month trend
View all
This brand will respond to you within a business day. Learn more
3.11.2013

Call center is supposed to help solve the issues that the user is facing. But the call center executives very smartly make it all look as if it is all fine on their end and its the fault in the user's device. Whereas the truth is that there is problem in the services rendered by the company. After talking to the call center agents, the service is restored even without following any of the instructions given by the agents. It will be very fair if the customer is given true information rather than making them run to dealers or service/maintenance shops. This irritates specially if the customer is well aware of the issues and also belongs to the same industry.

Expert Influencer

3.11.2013

4G connection prices + Device should be less.

30.10.2013

رفيقة دربي

29.10.2013

It will be good if they can reduce rates for mobile Internet. Otherwise zain is fantastic

Expert Influencer

13.10.2013

خدمات الشركه ممتازه والمزيد من النجاح

12.10.2013

They should make their outlet more bigger do that they can accomodate more consumer. Even they have 3 personnel will assist you their service was still good.

Influencer

10.10.2013

خدمات الشركه سيئه واجهزتهم قديمه ولايوجد اي تجديد والموظفين ليس لديهم معلومات كافيه للرد على العملاء واسعار المكالمات غاليه

Expert Influencer

25.9.2013

اكثر شفافية في وضع الفواتير، تقدير العميل

24.9.2013

ان ترد على اتصالات العملاء بسرعة ان تزيل سعة الانترنت او تزيد السعه

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Disclaimer Overview

Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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