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Zain

Mobile Operators

User comments

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Ratings 6,590
Comments 1,877
Wins 10
12 month trend
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3.5.2022

Got a new credit card. At billing time received sms to update billing by visiting branch or calling 107. Why can’t I update billing online? So called. Got a link to a section on their website to update my card but it was for EZ service not postpaid. Hunted around for 5 minutes for AutoPay and was taken to 3 different looking zain websites until I found what I needed. 1) wish original sms included online billing link, 2) not sure why zain thinks having multiple confusing web interfaces is a good idea.

Expert Influencer

21.4.2022

شبكه كويسه بس الابلكيشن مش كويس اشتراك في خدمات من غير ما ادري قطع النت قبل ميعاد التجديد

20.4.2022

To reduce 5G package rates.

Expert Influencer

5.4.2022

خدمة عملاء ممتازة

4.4.2022

new offer with true discounts

Expert Influencer

4.4.2022

تم تغيير الكثير من المعاملات ومنها خدمه التجوال كانت علي السعه الموجوده لدي المشترك والآن تم تغيير وبنفس السعر سابقا وبسعة ١ جيجا لليوم وبطيئ جده ولا تكفي لاي شي

Expert Influencer

23.3.2022

عند عطل الانترنت وتغير السرعة يتم الاستمرار بالمطالبة برسوم السرعة المقررة عند التعاقد دون الاخذ بالاعتبار عدم توفير كافة البنود من قبل الشركة غلاء الاسعار دون وجود اي تميز او تطوير في الخدمات

Expert

23.3.2022

Quality of product is good, the people at the Avenue's branch, Corporate office outside Carrefour is the worst branch in Kuwait. But I get similar attitude problems in many other branches as well.

Expert

22.3.2022

تخفيض تكلفة الاشتراكات للواي فاي

Expert

22.3.2022

The 5G service speed in the Jleeb Al Shuyoukh area is pathetic.

Expert Influencer

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Disclaimer Overview

Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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