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Zain

Mobile Operators

User comments

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Comments 1,547
Wins 8
12 month trend
View all
This brand will respond to you within a business day. Learn more
5.1.2021

When selling new packages the company needs to be make sure they close old accounts. I paid off my account and bought a new upgraded internet package to replace my old one. When they gave me a new number, I just assumed it was normal practice. Several months later I found that the person at the Zain office DID NOT close my old account as I had instructed but left it active. I found that Zain continued to charge me for the old number as well. They demanded payment and said it was my fault for not closing the account.

1.1.2021

اتمنى ان موظفين خدمة العملاء عندهم اكثر صلاحية اي يكونون موظفين شاملين حيث ان بمكالمة وحدة تقدر تنجز كل شي بدال ما تنطر القسم المختص يرد عليك خلال 48 ساعة

Expert Influencer

29.12.2020

The staff were not accommodating, hardly speak english

Expert Influencer

28.12.2020

لا يوجد اهتمام بالعميل لدرجة اني قلت للموظف سوف احول خطي الى شركة اخرى قالي كيفك… !!!الخدمة سيئه… الانتظار طويلا وغالبا عدم الرد على الخدمة الهاتفية الهاتفية… النت سيئ جداً …

Expert Influencer

27.12.2020

سهوله في التعامل 👍🏻

Expert Influencer

24.12.2020

الشركه تمام بس الاتصال الدولي غالي ليش ما يكون عندهم عروض مثل باقي الشركات وشكرا

Expert Influencer

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Disclaimer Overview

Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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