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STC

Mobile Operators

User comments

Sort by: Date Agree Disagree
Ratings 4,190
Comments 1,402
Wins 1
12 month trend
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29.7.2013

عدم قول شيء وفعل شيء اخر

Expert Influencer

29.7.2013

To more flexible in fulfill the customer needs

17.7.2013

الشركه خدماتها ممتاز ولكن يعيبها مركز الصيانه موقعه سيء جدا ولا توجد مواقف سيارات وزحمه جدا وشركه كبرى مركز صيانه واحد فقط !!! والمشكله الاخرى حين توجد شكوى او تفصيل الفواتر لا يوجد مكان للشكاوي . وشكرا

Influencer

14.7.2013

Do not charge people for something they don't use. I was charged 3 months of internet service even though it was not provided. Why? Because I did not fill out the termination contract. Absolutely ridiculous, I will never use Viva again.

Expert Influencer

8.7.2013

Im loyal to ur line ....i wont change coz in my location Viva is fast...

8.7.2013

لا يمكنها ان تتحسن الا بعد انهاء خدمات العاملين فيها وتعيين اشخاص كفؤة تعرف كيف تتعامل مع الزبون ويحترموا الزبون كما هو الحال مع بقية شركات العالم.

3.7.2013

all branches closed on friday except airport which impossible to get turn as always have travelers !!!!!!

Expert Influencer

28.12.2012

تحسين الخدمة الهاتفية وسلوك بعض الموظفين

25.12.2012

1) Some branch staff are arrogant and unhelpful 2) The website is a mess. Lots of dead links. 3) Poor online payment documentation and unreliable payment system: safer to pay in person at a branch in order to have proof of payment!

Influencer

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Disclaimer Overview

Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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