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Viva's website is outdated according to their own representative at their Souq Sharq branch. Please advertise only what's on offer. If you can't even do a simple recharge, what is the use of having a counter (the one inside Sultan Center, Sharq). Staffs are ignorant. They always try to promote only one type of product. Try to train existing staff on proper customer service or hire people who are good at it.
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Learn moreالانترنت اسوأ من خدمة المكالمات التي هي اصلا سيئة
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Learn moreتحسين الأنترنت ومعملات الزباين ورد الطلب وشكوة بأسرع وقت ومعاملتهم غير لايقة ولى يصلحون الأعطال
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Learn moreموظفي فرع الجابرية جدا سيءين و لا يعرفون اي شيء عن الخدمة
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Learn moreكنت اتوقع ان يكون انترنت فيفا ممتاز كخدمة المكالمات لكن الخدمة ليست بالمستوى المطلوب او المتوقع
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Learn moreفي البداية كانت الخدمة ممتازة و بعد كثرة عدد المشتركين اصبحت ضعيفة حتى موظفي خدمة العملاء لا يستطيعون مساعدة العميل بسبب كثرة الضغط
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Learn moreal-fanar complex employees are not welling to help at all. they don't even show any effort to understand the problem and ask me to call the call center.
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Learn moreemployees never show care for me and take too much time to fix any problem. i complained 3 times and i got a lot of promises and they did nothing.
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Learn moreالنت ضعيف داخل نطاق منطقة سكني
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Learn moreviva internet service was really disappointing for me
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