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Ratings 2,780
Comments 1,110
Wins 0
12 month trend
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1.9.2015

Viva's website is outdated according to their own representative at their Souq Sharq branch. Please advertise only what's on offer. If you can't even do a simple recharge, what is the use of having a counter (the one inside Sultan Center, Sharq). Staffs are ignorant. They always try to promote only one type of product. Try to train existing staff on proper customer service or hire people who are good at it.

18.8.2015

الانترنت اسوأ من خدمة المكالمات التي هي اصلا سيئة

14.8.2015

تحسين الأنترنت ومعملات الزباين ورد الطلب وشكوة بأسرع وقت ومعاملتهم غير لايقة ولى يصلحون الأعطال

Expert

9.8.2015

موظفي فرع الجابرية جدا سيءين و لا يعرفون اي شيء عن الخدمة

9.8.2015

كنت اتوقع ان يكون انترنت فيفا ممتاز كخدمة المكالمات لكن الخدمة ليست بالمستوى المطلوب او المتوقع

6.8.2015

في البداية كانت الخدمة ممتازة و بعد كثرة عدد المشتركين اصبحت ضعيفة حتى موظفي خدمة العملاء لا يستطيعون مساعدة العميل بسبب كثرة الضغط

5.8.2015

al-fanar complex employees are not welling to help at all. they don't even show any effort to understand the problem and ask me to call the call center.

2.8.2015

employees never show care for me and take too much time to fix any problem. i complained 3 times and i got a lot of promises and they did nothing.

5.7.2015

النت ضعيف داخل نطاق منطقة سكني

30.6.2015

viva internet service was really disappointing for me

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Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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