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Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
For them to actually provide reliable internet. Sure they have fast speeds WHEN it works, but at least twice a month we lose our internet for a day or two. Their answer...enshallah an hour...enshallah an hour. Two days later!! 😠😠
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MemberSince 2016
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Learn morethe speed of the internet doesn't match well with statistics and price.
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Learn morethe wifi service its very laggy and when you call them they always make excuses about the sea cable in kuwait or about phone line
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MemberSince 2014
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Learn moreI have problem with my router which they couldn't help me
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Learn moreDo a big development for the call Center agents
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MemberSince 2017
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Learn moreاحتاج سرعه اعلي فنرجو تحسين الخدمات والصيانه الدوريه للكابلات الحاليه
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MemberSince 2012
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Learn moreVERY SLOW. Very incompetent.
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Learn moreImprove and maintain low latency for gaming. Improve technical knowledge of customer support.
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Learn moreشركة كيمز كانت من أفضل الشركات لدي و مازالت في مجال تقديم خدمات الانترنت، لكن و من فترة تقريبا شهرين أو ثلاثة أصبحت هناك مشكلة في سرعة الانترنت سواء في المنزل أو العمل و السبب عند الاتصال بخدمة العملاء هو نفسه أن المشكلة في زيادة ضعف الخطوط من الوزارة و لا يوجد حل لدى الشركة، أرجو أن يتم التحرك من جهة الشركة للضغط على الوزارة في تغيير الكابلات بأخرى فايبر أوبتك فليس من المعقول دفع قيمة اشتراك و عدم الاستفادة من سرعة الانترنت كاملة و كذلك تدني السرعة بعد فترة من الاشتراك. كلي ثقة كما عهدت شركة كيمز في تحسين الخدمات و التواصل مع وزارة المواصلات لحل مشكلات الخطوط الأرضية لأن المشترك في النهاية سيلجأ إلى حلول أخرى مثل 5G و خدمات انترنت Wireless بدلا من DSL لذا يرجى الاهتمام بهذه الناحية. مع الشكر
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Learn moreUpload is almost zero.. call center is impossible to reach..
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MemberSince 2017
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Learn moreThis brand is also a recipient of the prestigious Five Times Category Winner Award for leading its category for 5 consecutive years.