Disclaimer Overview
Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
For them to actually provide reliable internet. Sure they have fast speeds WHEN it works, but at least twice a month we lose our internet for a day or two. Their answer...enshallah an hour...enshallah an hour. Two days later!! 😠😠
Views (7,240) Agree (4) Disagree (0) Share (0)
MemberSince 2016
Expert 
Ambassador 
Influencer
Learn morethe speed of the internet doesn't match well with statistics and price.
Views (9,039) Agree (3) Disagree (0) Share (0)
MemberSince 2016
ExpertLevel 1
Ambassador 
InfluencerLevel 1
Learn morethe wifi service its very laggy and when you call them they always make excuses about the sea cable in kuwait or about phone line
Views (5,856) Agree (3) Disagree (1) Share (0)
MemberSince 2014
ExpertLevel 2
Ambassador 
InfluencerLevel 1
Learn moreI have problem with my router which they couldn't help me
Views (8,371) Agree (2) Disagree (0) Share (0)
MemberSince 2015
Expert 
Ambassador 
Influencer
Learn moreDo a big development for the call Center agents
Views (7,195) Agree (2) Disagree (0) Share (0)
MemberSince 2017
Expert 
Ambassador 
InfluencerLevel 1
Learn moreاحتاج سرعه اعلي فنرجو تحسين الخدمات والصيانه الدوريه للكابلات الحاليه
Views (7,664) Agree (2) Disagree (0) Share (0)
MemberSince 2012
ExpertLevel 3
Ambassador 
InfluencerLevel 1
Learn moreVERY SLOW. Very incompetent.
Views (11,021) Agree (2) Disagree (1) Share (0)
MemberSince 2016
Expert 
Ambassador 
Influencer
Learn moreImprove and maintain low latency for gaming. Improve technical knowledge of customer support.
Views (8,017) Agree (2) Disagree (0) Share (0)
MemberSince 2016
Expert 
Ambassador 
Influencer
Learn moreشركة كيمز كانت من أفضل الشركات لدي و مازالت في مجال تقديم خدمات الانترنت، لكن و من فترة تقريبا شهرين أو ثلاثة أصبحت هناك مشكلة في سرعة الانترنت سواء في المنزل أو العمل و السبب عند الاتصال بخدمة العملاء هو نفسه أن المشكلة في زيادة ضعف الخطوط من الوزارة و لا يوجد حل لدى الشركة، أرجو أن يتم التحرك من جهة الشركة للضغط على الوزارة في تغيير الكابلات بأخرى فايبر أوبتك فليس من المعقول دفع قيمة اشتراك و عدم الاستفادة من سرعة الانترنت كاملة و كذلك تدني السرعة بعد فترة من الاشتراك. كلي ثقة كما عهدت شركة كيمز في تحسين الخدمات و التواصل مع وزارة المواصلات لحل مشكلات الخطوط الأرضية لأن المشترك في النهاية سيلجأ إلى حلول أخرى مثل 5G و خدمات انترنت Wireless بدلا من DSL لذا يرجى الاهتمام بهذه الناحية. مع الشكر
Views (9,687) Agree (2) Disagree (0) Share (0)
MemberSince 2012
ExpertLevel 3
Ambassador 
InfluencerLevel 1
Learn moreUpload is almost zero.. call center is impossible to reach..
Views (21,715) Agree (2) Disagree (0) Share (0)
MemberSince 2017
ExpertLevel 2
Ambassador 
InfluencerLevel 1
Learn moreThis brand is also a recipient of the prestigious Five Times Category Winner Award for leading its category for 5 consecutive years.