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Ratings 1,581
Comments 563
Wins 6
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lastly , i was very unhappy, but recently i have increased by bandwidth and then later change to Fiber optics... now it is much better and smooth... but still feel reliability, consistency and smooth connectivity can be improved..

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المطلوب عروض خاصة ومناسبة للعائلات

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Their internet connection is not reliable. Several times, I have to use my mobile data in emergency situation. Reported the same issue to them also, once ticket created it was resolved and speed got better then after a week or 2 again same issue came up.Also face sometime, its stop responding and most of the time their speed goes down below the standard of Dial up modem internet we were using in Nintees / 90s.

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During this pandemic, Covid-19 situation everything is online, My kids classes are online and specially at that time the service is so poor that we need to use our Mobile Internet of Ooreedoo, we have so far consumed 80 GB of our mobile internet because of the poor service of KEMS nowadays, we reported the issue and they did something. so it is little better... we can at least use it for some time with slow speed...

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The speed is low and price is high comparing to service.No offers for long standing clients

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سرعة النت ليست جيدة وبطيئة في اغلب الاوقات والاعطال من الشركة تتكرر كثيرا



i am happy and satisfied with the service and never thought to change it, as per their service quality, speed, reliability, customer support and the packages...

Expert Influencer


شركة كيمز كانت من أفضل الشركات لدي و مازالت في مجال تقديم خدمات الانترنت، لكن و من فترة تقريبا شهرين أو ثلاثة أصبحت هناك مشكلة في سرعة الانترنت سواء في المنزل أو العمل و السبب عند الاتصال بخدمة العملاء هو نفسه أن المشكلة في زيادة ضعف الخطوط من الوزارة و لا يوجد حل لدى الشركة، أرجو أن يتم التحرك من جهة الشركة للضغط على الوزارة في تغيير الكابلات بأخرى فايبر أوبتك فليس من المعقول دفع قيمة اشتراك و عدم الاستفادة من سرعة الانترنت كاملة و كذلك تدني السرعة بعد فترة من الاشتراك. كلي ثقة كما عهدت شركة كيمز في تحسين الخدمات و التواصل مع وزارة المواصلات لحل مشكلات الخطوط الأرضية لأن المشترك في النهاية سيلجأ إلى حلول أخرى مثل 5G و خدمات انترنت Wireless بدلا من DSL لذا يرجى الاهتمام بهذه الناحية. مع الشكر

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  Country wins Category wins Nominations

This brand is also a recipient of the prestigious Five Times Category Winner Award for leading its category for 5 consecutive years.

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Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.