Disclaimer Overview
Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
الخدمة ضعيفة وغير مستقرة .
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Improving the coverage of Internet .
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رائعين بكل شئ
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جودة الانترنت سيئة جدا ولا يوجد اهتمام بتعديلها .
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القيمة المدفوعة عالية نوعاََ ما .
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اتمنى زيادة سرعة الإنترنت وتجديد الراوتر .
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lastly , i was very unhappy, but recently i have increased by bandwidth and then later change to Fiber optics... now it is much better and smooth... but still feel reliability, consistency and smooth connectivity can be improved..
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المطلوب عروض خاصة ومناسبة للعائلات
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Their internet connection is not reliable. Several times, I have to use my mobile data in emergency situation. Reported the same issue to them also, once ticket created it was resolved and speed got better then after a week or 2 again same issue came up.Also face sometime, its stop responding and most of the time their speed goes down below the standard of Dial up modem internet we were using in Nintees / 90s.
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During this pandemic, Covid-19 situation everything is online, My kids classes are online and specially at that time the service is so poor that we need to use our Mobile Internet of Ooreedoo, we have so far consumed 80 GB of our mobile internet because of the poor service of KEMS nowadays, we reported the issue and they did something. so it is little better... we can at least use it for some time with slow speed...
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This brand is also a recipient of the prestigious Five Times Category Winner Award for leading its category for 5 consecutive years.