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Pottery Barn Kids

Home Furniture - Al Shaya

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Ratings 66
Comments 19
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12 month trend
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Interesting collection but a bit pricy sometimes.

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منظم ونظيق وموظفون رائعون 👍❤️

Expert Influencer


This past weekend I visited PB Kids and was surprised to see a total mess. Products were strewn around the showroom in a disorganized manner, staff were not available to assist, and parts of the showroom were simply dirty. They may have been re-organizing, but as a customer I should not see that.

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Showroom was a mess! None of the products available on US website were available in Kuwait's showroom. Nothing like Potterbarn US. So disappointing.

Expert Influencer


bad customer service

Expert Influencer


Great quality products but not a good value for money.



Some staffs are not accomodating

Expert Influencer


بأن تزيد من فروعها في الكويت حيث ان فرع واحد غير كافي لجودة المنتج وشكرا



If you buy a lamp - you point at it, you want it you tell the employee, I WANT THIS LAMP, few days later the store will deliver without the lamp with no shade. you buy a baby crib, tell them I want the THIS babe crib with the sheet everything, they deliver with no mattress, store response: you didn't ask for the mattress. you buy a bed extention, they deliver the wrong piece. takes about 3-7 days with customer service to explain what happened, and the part delivered was wrong and not that I dont want it, i.e it doesn't fit in BP bed bought 2 years ago. store takes few days to respond and understand the matter, and asks if OK to wait 1 month to get the correct part shipped from Dubai. Product quality is top, service quality is very poor. within the span of three years, my wife just bought another bedroom set for the new baby, service is same.

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Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.