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I made an order back in November, and canceled it in December - delivery was repeatedly rescheduled, and promised to arrive following day consistently for 3 weeks! So at least they are consistent in lying to their customers (mind you, I had to call on a daily basis to learn that the order was not going to be delivered that day, every single day - was never called). So I canceled, because it was taking too long. I'm an idiot for thinking that at least the refund process will be any better. Long story short, its been a month since the refund was "allegedly" made, and I have not been called by managers, although I have been told that this was a priority case for them - and no email proof of a refund actually being made. I have stopped using x-cite and will not be using it ever again.
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تقديم تسهيلات افضل واسعار اقل من غيرها
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وذلك بعدم الضغط على العملاء فى سداد الفواتير المتأخرة خصوصا لو كانت مدة التأخير لا تتجاوز الشهرين
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I brought my entire house electronics from Xcite, the only thing that annoyed me is the staff attitude and loyalty.
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Alot of brands/some times too expensive
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Employees should be fair in treatment to expats
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الشركة المفضلة دائما
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الغانم فرع حولى اداء الموظفين بطى جدا وغير محترف
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They should hire billingula staffs as call centre agents. Sometimes the items are not availabe at certain branches. The customer attending service in showrooms is not soo good. Try to look and focus on that.
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Good product
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