Disclaimer Overview
Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
Brand info
X-Cite / Alghanim Electronics
Electronics - Alghanim Industries
This brand will respond to you within a business day. Learn more
I made an order back in November, and canceled it in December - delivery was repeatedly rescheduled, and promised to arrive following day consistently for 3 weeks! So at least they are consistent in lying to their customers (mind you, I had to call on a daily basis to learn that the order was not going to be delivered that day, every single day - was never called). So I canceled, because it was taking too long. I'm an idiot for thinking that at least the refund process will be any better. Long story short, its been a month since the refund was "allegedly" made, and I have not been called by managers, although I have been told that this was a priority case for them - and no email proof of a refund actually being made. I have stopped using x-cite and will not be using it ever again.
Views (851) Agree (6) Disagree (0) Share (0)
MemberSince 2019
ExpertLevel 3
AmbassadorLevel 1
InfluencerLevel 3
Learn moreوذلك بعدم الضغط على العملاء فى سداد الفواتير المتأخرة خصوصا لو كانت مدة التأخير لا تتجاوز الشهرين
Views (1,672) Agree (5) Disagree (0) Share (0)
MemberSince 2017
Expert 
Ambassador 
Influencer
Learn moreتقديم تسهيلات افضل واسعار اقل من غيرها
Views (1,364) Agree (5) Disagree (0) Share (0)
MemberSince 2017
Expert 
Ambassador 
Influencer
Learn moreI brought my entire house electronics from Xcite, the only thing that annoyed me is the staff attitude and loyalty.
Views (1,382) Agree (4) Disagree (1) Share (0)
MemberSince 2016
Expert 
Ambassador 
InfluencerLevel 1
Learn moreالشركة المفضلة دائما
Views (1,474) Agree (4) Disagree (0) Share (0)
MemberSince 2017
Expert 
Ambassador 
Influencer
Learn moreEmployees should be fair in treatment to expats
Views (2,155) Agree (4) Disagree (0) Share (0)
MemberSince 2016
Expert 
Ambassador 
Influencer
Learn moreXcite may have 99 reasons to be good, but misses out completely on Professionalism and Customer service big time.
Views (610) Agree (3) Disagree (0) Share (0)
MemberSince 2018
ExpertLevel 2
Ambassador 
InfluencerLevel 3
Learn moreعروضهم علي الويب سايت و طريقه الشراء ممتازه و خاصه الابليكيشن تبعهم موفره مجهود كبير.
Views (538) Agree (3) Disagree (0) Share (0)
MemberSince 2012
ExpertLevel 2
Ambassador 
InfluencerLevel 1
Learn moreDoing good in customer service, just need to have more staff in loan department.
Views (884) Agree (3) Disagree (0) Share (0)
MemberSince 2017
Expert 
Ambassador 
Influencer
Learn moreIts have good products but its expinsive
Views (1,653) Agree (3) Disagree (0) Share (0)
MemberSince 2017
ExpertLevel 3
Ambassador 
InfluencerLevel 1
Learn more