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X-Cite / Alghanim Electronics

Electronics - Alghanim Industries

User comments

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Comments 1,648
Wins 3
12 month trend
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21.1.2019

I made an order back in November, and canceled it in December - delivery was repeatedly rescheduled, and promised to arrive following day consistently for 3 weeks! So at least they are consistent in lying to their customers (mind you, I had to call on a daily basis to learn that the order was not going to be delivered that day, every single day - was never called). So I canceled, because it was taking too long. I'm an idiot for thinking that at least the refund process will be any better. Long story short, its been a month since the refund was "allegedly" made, and I have not been called by managers, although I have been told that this was a priority case for them - and no email proof of a refund actually being made. I have stopped using x-cite and will not be using it ever again.

Expert Ambassador Influencer

8.3.2017

وذلك بعدم الضغط على العملاء فى سداد الفواتير المتأخرة خصوصا لو كانت مدة التأخير لا تتجاوز الشهرين

6.3.2017

تقديم تسهيلات افضل واسعار اقل من غيرها

28.11.2016

I brought my entire house electronics from Xcite, the only thing that annoyed me is the staff attitude and loyalty.

Influencer

7.3.2017

الشركة المفضلة دائما

1.2.2017

Employees should be fair in treatment to expats

31.12.2018

Xcite may have 99 reasons to be good, but misses out completely on Professionalism and Customer service big time.

Expert Influencer

20.1.2020

عروضهم علي الويب سايت و طريقه الشراء ممتازه و خاصه الابليكيشن تبعهم موفره مجهود كبير.

Expert Influencer

15.10.2017

Doing good in customer service, just need to have more staff in loan department.

30.10.2017

Its have good products but its expinsive

Expert Influencer

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Disclaimer Overview

Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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