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X-Cite / Alghanim Electronics

Electronics - Alghanim Industries

User comments

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Ratings 8,610
Comments 2,569
Wins 3
12 month trend
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21.1.2019

I made an order back in November, and canceled it in December - delivery was repeatedly rescheduled, and promised to arrive following day consistently for 3 weeks! So at least they are consistent in lying to their customers (mind you, I had to call on a daily basis to learn that the order was not going to be delivered that day, every single day - was never called). So I canceled, because it was taking too long. I'm an idiot for thinking that at least the refund process will be any better. Long story short, its been a month since the refund was "allegedly" made, and I have not been called by managers, although I have been told that this was a priority case for them - and no email proof of a refund actually being made. I have stopped using x-cite and will not be using it ever again.

Expert Influencer

6.3.2017

تقديم تسهيلات افضل واسعار اقل من غيرها

Expert Influencer

8.3.2017

وذلك بعدم الضغط على العملاء فى سداد الفواتير المتأخرة خصوصا لو كانت مدة التأخير لا تتجاوز الشهرين

28.11.2016

I brought my entire house electronics from Xcite, the only thing that annoyed me is the staff attitude and loyalty.

Influencer

14.11.2020

Alot of brands/some times too expensive

Expert Influencer

1.2.2017

Employees should be fair in treatment to expats

7.3.2017

الشركة المفضلة دائما

3.8.2021

الغانم فرع حولى اداء الموظفين بطى جدا وغير محترف

Expert Influencer

1.11.2017

They should hire billingula staffs as call centre agents. Sometimes the items are not availabe at certain branches. The customer attending service in showrooms is not soo good. Try to look and focus on that.

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Disclaimer Overview

Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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