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Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
I made an order back in November, and canceled it in December - delivery was repeatedly rescheduled, and promised to arrive following day consistently for 3 weeks! So at least they are consistent in lying to their customers (mind you, I had to call on a daily basis to learn that the order was not going to be delivered that day, every single day - was never called). So I canceled, because it was taking too long. I'm an idiot for thinking that at least the refund process will be any better. Long story short, its been a month since the refund was "allegedly" made, and I have not been called by managers, although I have been told that this was a priority case for them - and no email proof of a refund actually being made. I have stopped using x-cite and will not be using it ever again.
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Learn moreوذلك بعدم الضغط على العملاء فى سداد الفواتير المتأخرة خصوصا لو كانت مدة التأخير لا تتجاوز الشهرين
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Learn moreتقديم تسهيلات افضل واسعار اقل من غيرها
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Learn moreI brought my entire house electronics from Xcite, the only thing that annoyed me is the staff attitude and loyalty.
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Learn moreAlot of brands/some times too expensive
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Learn moreEmployees should be fair in treatment to expats
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Learn moreالشركة المفضلة دائما
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Learn moreالغانم فرع حولى اداء الموظفين بطى جدا وغير محترف
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Learn moreXcite may have 99 reasons to be good, but misses out completely on Professionalism and Customer service big time.
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Learn moreDoing good in customer service, just need to have more staff in loan department.
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