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Ratings 249
Comments 115
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12 month trend
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You need new more knowledgeable and service oriented staff the quality of service currently being offered is horrible in terms of (sales, support, and delivery) The staff I dealt with didn't know about the product much, in fact they ended up making false claims, and when I directed them to the manufacturer website of the product they still insisted that their claims are accurate. Delivery was way too slow, after a week of waiting for my item I was contacted by the staff to be informed that my item isn't in stock, from this point forward everything that happened after that was just horrible. They tried to substitute my expensive item with an inferior brand. I ended up asking for a refund as I payed online. It took nearly a month to finally tell me to go to the store physically and pick up my cash, even though I requested a bank transfer and gave all the required information. One of the worst experiences dealing with a company in my life time



موظفين الخطوط الامامية في فرع ابن خلدون يحتاجون اعادة تدريب علي فن التعامل مع العملاء



الخدمة عندهم ممتازة لكن مشكلتهم باسعارهم و انهم مرزكين اكثر شي على الكمبيوترمع ان الاسعار الي يحطوهم غالية

Expert Influencer


Horrible experience. Stole my product and never give me clear answer why they are not returning my item which I request for an exchange. I call them everyday and they have simple answer that someone from management will call me and no one called. Worst Customer Service I have ever seen in my life. They should Terminate incompetent management and hire someone who is capable of doing job.

Expert Influencer


Next day Delivery was delayed to one week and call center never followed up even when they said we will call you back



Better customer service and to treat customers with respect


Update his website as many items shows available and after you buy it they call you and inform us that its not available , and in some times we received items open cartoon and we buy it as new


الشركة كانت ممتازه في الماضي ام الان فالمنتجات اسعارها غالية مقانة مع المواقع الاخرى بالاضافة الى التاخير بالتوصيل

Expert Influencer


Overall one of my favorite online companies to purchase from because they provide reliable delivery with the option of delivering within 1 hour but its too costly. They also provide great selection of products.



When you sale any item you have to make sure that it's working. I was searching for GPS tracking watch for my kid and I found one through blink after reciving the product and the God I try it before sending it to Egypt I discovered that it work only with 2G technology SIM card whitch mean it will not work and I return back


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Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.