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The refund procedures need improvement.
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احينا يكون هناك تأخير وقت الذروه
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زياده العروض
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تاخير ف وصول الطلبات
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A little bit have raised the prices.
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انت تطلب ويأتيك الطلب ناقص .هل السبب من شركة التوصيل ام من المطعم .كل واحد يرمي الاتهام على الاخر .اصبحت اطلب واخد الطلب بنفسي حتى لا اتعصب وطرف واحد افضل من اثنين .
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They delete negative comments from reviews, saying that it will affect restaurant reputation. They want people to order more to get their commission from restaurants, that's why the review section isn't reliable and they protect the restaurants.
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Some of the staff should improve their attitude.
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ضروره اعاده خدمه العملاء الهاتفيه
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الاهتمام بسرعه التوصيل
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