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Brand info
Audi
Car Service - Fouad Alghanim & Sons
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One of the best Service delivery in Kuwait!
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MemberSince 2012
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Learn moreقطع الغيار الكبيره اسعارها فوق الخيال.
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MemberSince 2012
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Learn moreGranted, the problem I had with the car proved challenging to diagnose and the staff tried their best. However, after making many visits and spend many hours there, which is a very frustrating experience for me, the problem was still not resolved fully as they could not reproduce what I complained about (and even recorded on a video).I trust that they truly tried their best and had the best intentions and I appreciate that. But it is still a negative overall situation to be in after spending so much valuable time. I also cannot understand why each and every time I go there I am asked to fill in all of my contact details! I had to finally put my foot down like a petulant child and simply refuse to fill it in.Audi is one of my favorite car brands, so I hope the service experience continues to improve.
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MemberSince 2010
ExpertLevel 3
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Learn moreمراعاة اسعار قطع الغيار كي تستقطب زبائن لسياراتها من الطبقة الميسورة بدلا ا من ان تبقى للطبقة الوسطى وما فوق
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MemberSince 2011
ExpertLevel 2
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Learn moreالاسعار بكل شئ عندهم مرتفعه بشكل رهيب و الموظفين يمتازون بالبطئ الشديد و قد يميل الي البرود احيانا.
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MemberSince 2017
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Learn moreالاسعار مرتفعه جدا.
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MemberSince 2016
ExpertLevel 2
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Learn moreتحسين اداء موظفي الاستقبال والاستماع الجيد للمراد عمله وسرعة الانجاز والاهم مواعيد الصيانه ان تكون قريبة وليست بعيده
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MemberSince 2010
ExpertLevel 2
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Learn moreتوفير مواقع أخرى للصيانة ، توفير سيارات بديلة مساواة بسيارات ذات علامات تجارية مماثلة أو أدنى بالمستوى.
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MemberSince 2010
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Learn moreThis was a tough assessment to make because while the repair of a problem was not done more than once (which is extremely inconvenient and frustrating) the staff attitude was great. They understood the difficulty of the situation and tried their best to resolve it.
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MemberSince 2010
ExpertLevel 3
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Learn moreOnce Audi moved to the new service center, the experience improved significantly. Only gripe is that the service for the car takes about 1-2 working days which is frustrating since they don’t also offer you a free replacement car during that period
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MemberSince 2018
ExpertLevel 1
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