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Audi

Car Service - Fouad Alghanim & Sons

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Ratings 153
Comments 54
Wins 0
12 month trend
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28.12.2014

تدريب الموظفين علي اسلوب امثل للتعامل مع الزبائن والدقة بالعمل وسرعة الانجاز

Expert Influencer

12.4.2017

They need to employee more people and have to start bringing in more spare parts so they don't have to take so long to get a car repaired. Service is supposed to take 3 hours max. Not 2 weeks.

24.11.2013

follow the german standards

Influencer

11.11.2013

Improve customer experience. It seems after I bought my car, the level of customer care decreased.

13.2.2019

Although there were some parts that were not in stock, the service advisor managed to get shipment expedited to speed up the service. This was greatly appreciated. However, the inside of the car and the trunk smelled of gasoline after the service due to the parts that we're replaced. I can't help but feel that this should not happen if the repair work was performed correctly. It has now been more than 3 weeks and the smell, while better, is still there.

Expert Influencer

15.2.2021

اجور العاملين وايد مرتفعه فاجر العامل يتعدي سعر قطعه الغيار

31.3.2021

الخدمة تحتاج ان تكون اسرع فقط .

8.3.2021

الصيانة سيئة جدا من حيث جودة قطع الغيار والخدمة بطيئة جدا والموظفين عددهم قليل جدا .

7.3.2021

جدا متميزين بحسن تواصلهم الرائع و السريع مع عملائهم

Influencer

1.3.2021

تحسين خدمه الصيانه السريعه

Influencer

  Country wins Category wins Nominations
2011

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Star ratings are based on a rolling 24 month assessment period. Trend lines are based on a rolling 12 month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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