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RAK Bank

Retail Banks

User comments

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Comments 91
Wins 0
12 month trend
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10.12.2019

عدم مصداقيه ببعض العروض و الاجراءات.معلومات الموظفين غير واضحه ولا دقيقه.اتصالاات المبيعات كثيره و مزعجه جدا.

Expert Influencer

8.12.2019

The fees are extremely high.

Expert Influencer

5.12.2019

Customer service staff don't seem to know their job very well and end up keeping customers on-hold for long periods of time. Last time I wanted a payment converted to EPP, I called their customer service 4 times and spent aed 49 in calls.I also filed a complain with the bank about how long it took to put my purchase on EPP, and never got a call back.

Expert Influencer

4.12.2019

Too much interest on credit card

Expert Influencer

20.8.2019

Good bank terms are very acceptable

Influencer

16.7.2019

سريعه جدا وامينه

Expert Influencer

6.3.2019

Improve the CDM's efficiency in the branches where it has been located, many occasions the CDM's are not working or not able for cash withdrawal or cash deposits. Even many a times after the transaction there is no receipt provided. Improve these services.

Expert Influencer

18.2.2019

بنك من البنوك الجميلة بس الموظفين لا يصلحون ان يكونو هناك تعاملهم في ادنى المستوى مع العملاء

Expert Influencer

11.2.2019

مع الأسف لايرتقي موظفوا خدمة العملاء وموظفوا الصراف لان يكونوا موظفين بهذا المجال فجميعهم سلبيون

Influencer

1.2.2019

Please stop ledger fee cutting

Expert Influencer

Disclaimer Overview

Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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