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Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
I always visit dragon mart branch There should be token system for customer care area Some indian national staff is also not professional in behavior If i will go to a counter he might be forward me to another counter
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MemberSince 2016
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Learn moreResponse Thank you for your valued feedback which we will take forward with the concerned team. We regret any inconvenience caused to you.
01.11.2016
the best bank in the uae , they are very good and there service is fast and very understanding, good network and fast transactions across the world
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Learn moreResponse We appreciate your comments and trust in RAKBANK.
01.11.2016
Atm stole my money never got it back
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Learn moreResponse Thank you for your feedback, we regret the inconvenience caused to you. Please message us your contact details to be able to investigate and come back to you.
01.11.2016
More branches and cash deposit machines
Views (3,339) Agree (2) Disagree (1) Share (0)
MemberSince 2016
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Learn moreResponse Thank you for your valued feedback which we will take forward with the concerned team.
01.11.2016
Worst back office - very rude customer service & back office staff
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Learn moreResponse Thank you for your feedback, we regret the inconvenience caused to you. Please message us your contact details to be able to investigate and come back to you.
01.11.2016
Custmer service need s improve personal relation needs to improve
Views (3,396) Agree (1) Disagree (2) Share (0)
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Learn moreResponse Thank you for your feedback, we regret the inconvenience caused to you. Please message us your contact details to be able to investigate and come back to you.
01.11.2016
Worst service quality ever experienced that I changed my bank.
Views (3,776) Agree (0) Disagree (1) Share (0)
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Learn moreResponse Thank you for your feedback, we have noted your comments and regret the inconvenience caused to you. Please message us your contact details to be able to investigate the details and revert back to you.
01.11.2016
Not even having a toll free number for the customer service and also no intimations through mobile phone such as sms for the transactions
Views (2,458) Agree (0) Disagree (1) Share (0)
MemberSince 2016
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Learn moreResponse Thank you for your valued feedback which we will take forward with the concerned team.
01.11.2016
Opening of accounts should not be processed or denied based on the nationality of a person.
Views (3,041) Agree (2) Disagree (1) Share (0)
MemberSince 2016
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Learn moreResponse We regret the inconvenience caused to you and the account opening process is subject to the bank's approval.
01.11.2016