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Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
I have account with Rakbank more than 10 years and i am very satisfied with the service and staff attitude.
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MemberSince 2016
ExpertLevel 2
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InfluencerLevel 1
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01.11.2016
RAKBANK has been my favorite bank to deal with but it usually takes long for them to serve to their customers and their ATM's are very limited in Bur Dubai especially Meena Bazaar. Please come up with more ATM's in Meena Bazaar as there are plenty of customers and a huge queue always. Products offered by RAKBANK are brilliant. Zero maintenance and zero balance accounts are what will give you more customers as this is something that is very pleasing to everyone. Thank You.
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MemberSince 2016
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Learn moreResponse Thank you for your valued feedback which we will take forward with the concerned team. We appreciate your comments and trust in RAKBANK.
01.11.2016
Terrible customer service standards at the bank with hours of waiting time. Tellers are far better than customer service agents.
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MemberSince 2016
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Learn moreResponse Thank you for your feedback, we regret the inconvenience caused to you. Please message us your contact details to be able to investigate and come back to you.
01.11.2016
Best bank in Uae
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MemberSince 2016
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01.11.2016
I always visit dragon mart branch There should be token system for customer care area Some indian national staff is also not professional in behavior If i will go to a counter he might be forward me to another counter
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MemberSince 2016
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Learn moreResponse Thank you for your valued feedback which we will take forward with the concerned team. We regret any inconvenience caused to you.
01.11.2016
the best bank in the uae , they are very good and there service is fast and very understanding, good network and fast transactions across the world
Views (2,737) Agree (1) Disagree (0) Share (0)
MemberSince 2016
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Learn moreResponse We appreciate your comments and trust in RAKBANK.
01.11.2016
Atm stole my money never got it back
Views (2,669) Agree (0) Disagree (1) Share (0)
MemberSince 2016
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InfluencerLevel 1
Learn moreResponse Thank you for your feedback, we regret the inconvenience caused to you. Please message us your contact details to be able to investigate and come back to you.
01.11.2016
More branches and cash deposit machines
Views (3,593) Agree (2) Disagree (1) Share (0)
MemberSince 2016
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InfluencerLevel 1
Learn moreResponse Thank you for your valued feedback which we will take forward with the concerned team.
01.11.2016
Worst back office - very rude customer service & back office staff
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MemberSince 2016
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Learn moreResponse Thank you for your feedback, we regret the inconvenience caused to you. Please message us your contact details to be able to investigate and come back to you.
01.11.2016
Custmer service need s improve personal relation needs to improve
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MemberSince 2016
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Learn moreResponse Thank you for your feedback, we regret the inconvenience caused to you. Please message us your contact details to be able to investigate and come back to you.
01.11.2016