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RAK Bank

Retail Banks

User comments

Sort by: Date Agree Disagree
Ratings 482
Comments 120
Wins 0
12 month trend
This brand will respond to you within a business day. Learn more
13.9.2016

More call service center agents

Response Your suggestion has been well received. Thank you.

01.11.2016

13.9.2016

Best bank of UAE

Response We appreciate your comments and trust in RAKBANK.

01.11.2016

13.9.2016

Its simply amazing

Response We appreciate your comments and trust in RAKBANK.

01.11.2016

6.9.2016

The customer service is nearing to extremely poor. The website does not even provide the number to call at all. The call center waiting time is almost enough for you to get a decent nap.

Response Thank you for your feedback. We regret the inconvenience caused to you. Please message us your contact details to be able to investigate and come back to you.

01.11.2016

6.9.2016

Bad

Response Thank you for your feedback, we regret the inconvenience caused to you. Please message us your contact details to be able to investigate and come back to you.

01.11.2016

5.9.2016

Good cash back saving money on credit card

Influencer

Response We appreciate your comments. Thank you.

01.11.2016

5.9.2016

parking woes in bur dubai need to b addresssed

Expert Influencer

Response Thank you for your feedback and we will take forward to the concerned team.

01.11.2016

15.8.2016

I have account with Rakbank more than 10 years and i am very satisfied with the service and staff attitude.

Expert Influencer

Response We appreciate your comments and trust in RAKBANK.

01.11.2016

3.8.2016

RAKBANK has been my favorite bank to deal with but it usually takes long for them to serve to their customers and their ATM's are very limited in Bur Dubai especially Meena Bazaar. Please come up with more ATM's in Meena Bazaar as there are plenty of customers and a huge queue always. Products offered by RAKBANK are brilliant. Zero maintenance and zero balance accounts are what will give you more customers as this is something that is very pleasing to everyone. Thank You.

Influencer

Response Thank you for your valued feedback which we will take forward with the concerned team. We appreciate your comments and trust in RAKBANK.

01.11.2016

29.7.2016

Terrible customer service standards at the bank with hours of waiting time. Tellers are far better than customer service agents.

Influencer

Response Thank you for your feedback, we regret the inconvenience caused to you. Please message us your contact details to be able to investigate and come back to you.

01.11.2016

Disclaimer Overview

Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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