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RAK Bank

Retail Banks

User comments

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Ratings 479
Comments 119
Wins 0
12 month trend
This brand will respond to you within a business day. Learn more
5.5.2022

I had faced online fraud, and once I realized what had happened, I called the bank and immediately they blocked my account and informed me to visit the bank and apply for the replacement card. And staff at branch was helpful and it stress free process and within 5 days I received replacement card.

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29.3.2022

Im very satisfied with their service. CS good attititude and helpful. I hope they reduce fee transaction for sending money or bank transfer. Also give points every time using your card 😊😊😊 no need to withdraw cash 😁😁😁

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4.2.2022

It's great pleasure to bank with RAK BANK,it is very innovative and professional with its services and products which are very helpful to customer. They care a lot for customer satisfaction and their financial requirements.

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3.1.2022

Extremely disappointing!!! Calling their Cust Service up to sending email is the hardest part! Every agent has their own policy and rules to their customer. Requesting will take standard of 3-5 business days even a little request, they need to schedule it so maybe few agents they, hire if you are less in people to accommodate your customers.

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14.12.2021

Online apps are easy to use, customer service is helpful and polite, they will explain properly your questions and inquiries.

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15.11.2021

User friendly...system is very easy to use and not confusing..Even phone transaction CS is polite and helpful.

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23.9.2021

Apply more flexibility for their rules and processes

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15.7.2021

They don't answer you.

Expert Influencer

13.7.2021

RAK BANK is best bank with quality service and products it care lot for it's customer and always had unique and positive way of serving the community

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Disclaimer Overview

Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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