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Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
I had faced online fraud, and once I realized what had happened, I called the bank and immediately they blocked my account and informed me to visit the bank and apply for the replacement card. And staff at branch was helpful and it stress free process and within 5 days I received replacement card.
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MemberSince 2016
ExpertLevel 3
Ambassador 
InfluencerLevel 1
Learn moreIm very satisfied with their service. CS good attititude and helpful. I hope they reduce fee transaction for sending money or bank transfer. Also give points every time using your card 😊😊😊 no need to withdraw cash 😁😁😁
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MemberSince 2017
ExpertLevel 3
Ambassador 
InfluencerLevel 3
Learn moreIt's great pleasure to bank with RAK BANK,it is very innovative and professional with its services and products which are very helpful to customer. They care a lot for customer satisfaction and their financial requirements.
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MemberSince 2016
ExpertLevel 2
Ambassador 
InfluencerLevel 1
Learn moreGood bank
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MemberSince 2022
ExpertLevel 1
Ambassador 
Influencer
Learn moreExtremely disappointing!!! Calling their Cust Service up to sending email is the hardest part! Every agent has their own policy and rules to their customer. Requesting will take standard of 3-5 business days even a little request, they need to schedule it so maybe few agents they, hire if you are less in people to accommodate your customers.
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MemberSince 2019
ExpertLevel 1
Ambassador 
InfluencerLevel 1
Learn moreOnline apps are easy to use, customer service is helpful and polite, they will explain properly your questions and inquiries.
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MemberSince 2017
ExpertLevel 3
Ambassador 
InfluencerLevel 3
Learn moreUser friendly...system is very easy to use and not confusing..Even phone transaction CS is polite and helpful.
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MemberSince 2017
ExpertLevel 3
Ambassador 
InfluencerLevel 3
Learn moreApply more flexibility for their rules and processes
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MemberSince 2016
ExpertLevel 2
Ambassador 
InfluencerLevel 1
Learn moreThey don't answer you.
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MemberSince 2017
ExpertLevel 1
Ambassador 
InfluencerLevel 1
Learn moreRAK BANK is best bank with quality service and products it care lot for it's customer and always had unique and positive way of serving the community
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MemberSince 2016
ExpertLevel 2
Ambassador 
InfluencerLevel 1
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