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Academic Advisors

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Retail Banks

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12 month trend
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U will not get clear information and un believable policies they have. After many unsatisfactory deals I closed my account today. Feeling relaxed.



add some service for low salary loan.... like the takaful that they said before...


its better to open in emirates nbd then this their staff not helpful take to much time to attend one costumer very lazy staff



They charged me unnecessary for they promised would be free. The call centre lady also talked rudely without transferring line to the supervisor. Not a reliable bank to be trusted.


Best on application you can do what you want you can track your money, they offer good service, in bad side they are giving metlife a chance to deduct in my savings which i was notified for. I would suggest for low salary bracket to apply for a services again

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Worst bank ever. They promise to offer loads of stuff but at the end get nothing. No benefit to old customer's. Basically they don't value their customers and don't care to loose them. I don't like this bank and will never ever recommend


The staff should be more friendly and helpful.

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The staff isn't friendly and very slow .

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The wait time is too long for the call center respond.



Should make more development and trains the staff to be more professional.

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Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.