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Retail Banks

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Ratings 466
Comments 153
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12 month trend
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Worst bank. They have poor service since I started my account with them in 2007. I finally have the courage to look for another bank and closed my account with Mashreq bank as I never experienced good service with them. I was always frustrated with their service.

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So hard to reach them on the phone

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The staff should be more helpful and the quality of bank services should improve


Increase the ATM machines specially at Dubai



Only I request to call centre that some time it takes too much time Overall perfect

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I love the Mashreq bank and their services.

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The charge of 25 dhs for less than 3000 balance in the account, to be removed

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All officers are very helpful

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This bank comparing with others giving best in terms of speed , rectification using the bank all the services last 6 years . Till today no pending issues ,whenever problem arrives they used solve within time frame no need back and forth follow thing want to share last two years they reduced the offers and due to COVID-19 they reduced branches . Hope they fix these things in future based on their business .


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Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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