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Retail Banks

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Ratings 469
Comments 154
Wins 0
12 month trend
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Website is complex to understand. Sales staff is only aggressive in opening account, service is least concerned. I had to follow for my inquires including new credit card due to the sale staff laziness



Lousy call center services, aggressive marketing but poor service overall, no consideration for customers even when they make mistake, they don't even acknowledge mistakes. I don't feel valued

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I had a terrible experience in the MOE branch. Staff are not friendly, I waited for so long and there was no queue. No one was willing to assist and I had to go back and forth because they missed to put my correct details in their system.

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Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.