Disclaimer Overview
Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
Mashreq Bank staff has so much unprofessional & laid back attitude that they really don't care about customers. They never revert to queries and are arrogant when you question them.
Views (1,599) Agree (0) Disagree (0) Share (0)
MemberSince 2016
Expert 
Ambassador 
Influencer
Learn moreThey are perfect in almost all avenues.
Views (1,699) Agree (0) Disagree (0) Share (0)
MemberSince 2016
Expert 
Ambassador 
InfluencerLevel 1
Learn moreVery good private bank. Good services Nd product....
Views (1,332) Agree (0) Disagree (0) Share (0)
MemberSince 2016
Expert 
Ambassador 
Influencer
Learn moreAvoid RM try to train people to have one understanding to the policies and procedures.
Views (1,675) Agree (0) Disagree (0) Share (0)
MemberSince 2016
Expert 
Ambassador 
Influencer
Learn moreI have been lied to about products (bait and switch). The branch staff have been dishonest as well. The Solitaire Credit card and the Gold Debit card are falling apart (only one year old). My spouse's is doing the same thing. Mashreq refuses to replace the cards (even though it is their faulty product) without charging a large fee for the Solitaire Credit Card. You cannot get help at the branch for anything related to the credit card, they make you call the call centre which is useless. It is incredibly to get any level of helpful service unless you want to take out another loan, at which point they are very happy to help. Although getting clarity on key things such as interest rates on new loans is difficult. I have a low level of trust with this bank after two years of dealing with them and am looking for a new one.
Views (4,022) Agree (1) Disagree (1) Share (0)
MemberSince 2016
Expert 
Ambassador 
Influencer
Learn moreBest on application you can do what you want you can track your money, they offer good service, in bad side they are giving metlife a chance to deduct in my savings which i was notified for. I would suggest for low salary bracket to apply for a services again
Views (3,517) Agree (1) Disagree (0) Share (0)
MemberSince 2016
Expert 
Ambassador 
InfluencerLevel 1
Learn more1. They need to train their staff to be more knowledgeable on the services they offer and the products that they have. 2. They need to communicate properly and update their system. 3. Staff attitude must improve.
Views (2,637) Agree (0) Disagree (0) Share (0)
MemberSince 2016
Expert 
Ambassador 
Influencer
Learn moreThey have a very aggressive marketing team who keeps on calling repeatedly in spite of informing the concerned department not to call again n again for the same product or service. Few of there agents are rude & don't care in following up on time.....
Views (2,737) Agree (0) Disagree (0) Share (0)
MemberSince 2016
Expert 
Ambassador 
Influencer
Learn moreadd some service for low salary loan.... like the takaful that they said before...
Views (4,106) Agree (3) Disagree (0) Share (0)
MemberSince 2016
Expert 
Ambassador 
Influencer
Learn moreI have been banking with them since I started work, whenever they call me they refer to me as Sir when I am a lady. I checked with them at the branch and they told Me I was registered as male. No attention to detail.
Views (4,172) Agree (1) Disagree (2) Share (0)
MemberSince 2016
Expert 
Ambassador 
InfluencerLevel 1
Learn more