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Retail Banks

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Ratings 454
Comments 144
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12 month trend
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i wish there was a raffle wherein there would be a ticket earned everytime an offer for a credit card is made on the same person. I have been asked if I wanted a credit card a lot of times in a span of a week... I lost count already for the year 2021. I told their customer care not to have me called for a credit card. I have already a Mashreq credit card since 2017.

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Good offers and promotions on Mashreq Neo, But no track and customer keep chasing for the winners and team have no clue. Keep proving that this is the promotion. For Example. Roll the Ball Game

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Worst bank. They have poor service since I started my account with them in 2007. I finally have the courage to look for another bank and closed my account with Mashreq bank as I never experienced good service with them. I was always frustrated with their service.

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So hard to reach them on the phone

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The staff should be more helpful and the quality of bank services should improve


Increase the ATM machines specially at Dubai



Only I request to call centre that some time it takes too much time Overall perfect

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I love the Mashreq bank and their services.

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The charge of 25 dhs for less than 3000 balance in the account, to be removed

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All officers are very helpful

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Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.