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HSBC

Retail Banks

User comments

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Ratings 306
Comments 60
Wins 0
12 month trend
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25.11.2018

they don't have any rewards

Influencer

16.12.2019

They should improve their services.

26.7.2016

Provides best service.

Influencer

8.9.2016

Nothing much to offer, many other banks offer better things for their customers. And annoying phone calls almost weekly or monthly for the same offer which I rejected many times. Tried to open another account they ignored my application and I didn't bother to ask again

Influencer

23.7.2016

I would like them to improve on their speed of work

17.12.2018

I was harrassed by 2 HSBC representatives way back 2014 for using my credit card. I worked as part of HR team & they visited my workplace & I was asked why I used 4000 too quickly. This is a violation as reps do not have the right to visit a workplace & personally ask a customer because they are clearly disrupting the affairs of the business of my employer & they do not have the right to ask me personally why I have consumed that much. I have not even reached my card limit, it was considered a small amount. My card was also automatically cancelled without informing me even if I have never missed a payment & NONE was able.to explain it to me. Turned out I wasn't the only one who have experienced the same thing. They did the same to my colleague considering he has a high position in HR in a 5 star hotel. It was too stressful to handle. None could help and they will only call you to ask you to pay. It was my worst banking experience.

Influencer

10.9.2016

I've been with HSBC for 9 years and everything was excellent except recently. Their products are good but the quality of their service had gone down and even the charges are suspicious. I've asked to close my account several weeks ago as i did not get the promised solution and yet until now nothing was done.

11.12.2019

حولت حسابي من عندهم لسوء التعامل و ضعف الخدمات المقدمه و طول الاجراءات و حتي الابليكين لم يتم تحديثها منذ سنوات و عند تحديثها اصبحت اسوء من القديمه.

  Country wins Category wins Nominations
2017

Disclaimer Overview

Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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