Disclaimer Overview
Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
Retail Banks
Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
I would like them to improve on their speed of work
Views (2989) Agree (1) Disagree (1) Share (0)
MemberSince 2016
Expert 
Ambassador 
InfluencerLevel 1
Learn moreProvides best service.
Views (3713) Agree (1) Disagree (1) Share (0)
MemberSince 2016
Expert 
Ambassador 
InfluencerLevel 1
Learn moreThe staff dont really care about assisting.
Views (3392) Agree (1) Disagree (1) Share (0)
MemberSince 2016
Expert 
Ambassador 
InfluencerLevel 1
Learn moreMore branches /ATMs in Sharjah required
Views (2809) Agree (2) Disagree (0) Share (0)
MemberSince 2016
Expert 
Ambassador 
InfluencerLevel 1
Learn moreBetter trained and customer friendly customer service people
Views (3212) Agree (2) Disagree (0) Share (0)
MemberSince 2016
Expert 
Ambassador 
InfluencerLevel 1
Learn moreNothing much to offer, many other banks offer better things for their customers. And annoying phone calls almost weekly or monthly for the same offer which I rejected many times. Tried to open another account they ignored my application and I didn't bother to ask again
Views (3381) Agree (1) Disagree (1) Share (0)
MemberSince 2016
ExpertLevel 1
Ambassador 
InfluencerLevel 1
Learn moreI've been with HSBC for 9 years and everything was excellent except recently. Their products are good but the quality of their service had gone down and even the charges are suspicious. I've asked to close my account several weeks ago as i did not get the promised solution and yet until now nothing was done.
Views (3208) Agree (1) Disagree (1) Share (0)
MemberSince 2016
Expert 
Ambassador 
InfluencerLevel 1
Learn moreتلقي عملاء جدد
Views (3160) Agree (1) Disagree (1) Share (0)
MemberSince 2016
Expert 
Ambassador 
InfluencerLevel 1
Learn moreEducate your officers to be more polite. Take care to listen to what the customer is asking for instead of making them feel that they are intruding and wasting your time. As an internatiinal brand, am sad to say HSBC falls wayyyy short of expectations.
Views (5121) Agree (2) Disagree (0) Share (0)
MemberSince 2016
Expert 
Ambassador 
Influencer
Learn moreExcellent
Views (18305) Agree (2) Disagree (0) Share (0)
MemberSince 2016
Expert 
Ambassador 
InfluencerLevel 1
Learn more