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HSBC

Retail Banks

User comments

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Comments 46
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12 month trend
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25.3.2020

They have very strict rules with no flexibility.

Expert Influencer

30.12.2019

Very professional bank.

Expert Influencer

5.9.2019

The customer care service is a little confusing..can be made a little more user friendly.

Influencer

4.12.2016

Branch Visited Near DXB Canal. Parking is a bit tight now.

Influencer

28.7.2016

More branches /ATMs in Sharjah required

Influencer

29.7.2016

Better trained and customer friendly customer service people

Influencer

10.9.2016

Educate your officers to be more polite. Take care to listen to what the customer is asking for instead of making them feel that they are intruding and wasting your time. As an internatiinal brand, am sad to say HSBC falls wayyyy short of expectations.

22.4.2020

They have 2 or 3 branches in all Dubai also the ATM machines is so few , the fees for transfer is so high.

Expert Influencer

10.9.2016

I've been with HSBC for 9 years and everything was excellent except recently. Their products are good but the quality of their service had gone down and even the charges are suspicious. I've asked to close my account several weeks ago as i did not get the promised solution and yet until now nothing was done.

Influencer

  Country wins Category wins Nominations
2017

Disclaimer Overview

Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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