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HSBC

Retail Banks

User comments

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Ratings 305
Comments 60
Wins 0
12 month trend
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This brand will respond to you within a business day. Learn more
22.4.2020

They have 2 or 3 branches in all Dubai also the ATM machines is so few , the fees for transfer is so high.

Expert Influencer

25.3.2020

They have very strict rules with no flexibility.

Influencer

5.9.2019

The customer care service is a little confusing..can be made a little more user friendly.

30.12.2019

Very professional bank.

Influencer

29.7.2016

Better trained and customer friendly customer service people

26.7.2016

Provides best service.

Influencer

23.7.2016

I would like them to improve on their speed of work

26.12.2019

The call center take too long time to answer.

Influencer

10.9.2016

Educate your officers to be more polite. Take care to listen to what the customer is asking for instead of making them feel that they are intruding and wasting your time. As an internatiinal brand, am sad to say HSBC falls wayyyy short of expectations.

Influencer

28.7.2016

More branches /ATMs in Sharjah required

  Country wins Category wins Nominations
2017

Disclaimer Overview

Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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