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Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
The call center take too long time to answer.
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MemberSince 2016
ExpertLevel 1
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Learn moreيجب الاهتمام بتقديم عروض مفيده للعملاء.
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MemberSince 2016
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Learn moreTheir business banking is very complex with complex structures to resolve the issue
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MemberSince 2016
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Learn moreThey should improve their services.
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MemberSince 2016
ExpertLevel 2
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InfluencerLevel 1
Learn moreحولت حسابي من عندهم لسوء التعامل و ضعف الخدمات المقدمه و طول الاجراءات و حتي الابليكين لم يتم تحديثها منذ سنوات و عند تحديثها اصبحت اسوء من القديمه.
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MemberSince 2019
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Learn moreUnderstand the customers problems
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MemberSince 2016
ExpertLevel 1
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Learn moreThe customer care service is a little confusing..can be made a little more user friendly.
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MemberSince 2019
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Learn moreTo increase number branch’s
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MemberSince 2018
ExpertLevel 3
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Learn moreI was harrassed by 2 HSBC representatives way back 2014 for using my credit card. I worked as part of HR team & they visited my workplace & I was asked why I used 4000 too quickly. This is a violation as reps do not have the right to visit a workplace & personally ask a customer because they are clearly disrupting the affairs of the business of my employer & they do not have the right to ask me personally why I have consumed that much. I have not even reached my card limit, it was considered a small amount. My card was also automatically cancelled without informing me even if I have never missed a payment & NONE was able.to explain it to me. Turned out I wasn't the only one who have experienced the same thing. They did the same to my colleague considering he has a high position in HR in a 5 star hotel. It was too stressful to handle. None could help and they will only call you to ask you to pay. It was my worst banking experience.
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MemberSince 2018
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Learn morenot good customer service center
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MemberSince 2016
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