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HSBC

Retail Banks

User comments

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Comments 36
Wins 0
12 month trend
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30.12.2019

Very professional bank.

Expert Influencer

26.12.2019

The call center take too long time to answer.

Expert Influencer

23.12.2019

يجب الاهتمام بتقديم عروض مفيده للعملاء.

Expert Influencer

22.12.2019

Their business banking is very complex with complex structures to resolve the issue

Expert Influencer

16.12.2019

They should improve their services.

Expert Influencer

11.12.2019

حولت حسابي من عندهم لسوء التعامل و ضعف الخدمات المقدمه و طول الاجراءات و حتي الابليكين لم يتم تحديثها منذ سنوات و عند تحديثها اصبحت اسوء من القديمه.

Expert

25.10.2019

Understand the customers problems

Expert Influencer

5.9.2019

The customer care service is a little confusing..can be made a little more user friendly.

Expert Influencer

17.12.2018

To increase number branch’s

Expert Influencer

17.12.2018

I was harrassed by 2 HSBC representatives way back 2014 for using my credit card. I worked as part of HR team & they visited my workplace & I was asked why I used 4000 too quickly. This is a violation as reps do not have the right to visit a workplace & personally ask a customer because they are clearly disrupting the affairs of the business of my employer & they do not have the right to ask me personally why I have consumed that much. I have not even reached my card limit, it was considered a small amount. My card was also automatically cancelled without informing me even if I have never missed a payment & NONE was able.to explain it to me. Turned out I wasn't the only one who have experienced the same thing. They did the same to my colleague considering he has a high position in HR in a 5 star hotel. It was too stressful to handle. None could help and they will only call you to ask you to pay. It was my worst banking experience.

Influencer

  Country wins Category wins Nominations
2017

Disclaimer Overview

Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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