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HSBC

Retail Banks

User comments

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Ratings 298
Comments 59
Wins 0
12 month trend
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20.8.2021

Continuos issues with wrong charges levied and unnessasary hassle caused in an already busy lifestyle. Help desk is rude and not helpful with alternatives.

Expert Influencer

19.8.2021

I requested before to increase the limit of my credit card and I sent email twice. I regularly used my credit card because I used it at work, and it happened twice that HSBC charged me for over limit the use of my CC. SO I called up customer service, i emailed twice and no one replied and responded. Anyway, i closed my cc and changed to another bank.

23.6.2021

The staff fully of respect

Expert Influencer

31.5.2021

اعلي نسبه امان عندهم

Influencer

5.5.2021

The application need to be more friendly and easier

Expert Influencer

28.4.2021

Train the call center to give correct information

Expert Influencer

27.4.2021

The quality for some service need improvement

Expert Influencer

20.4.2021

The staff should be more qualified

Expert Influencer

18.4.2021

The services quality should be better and also train the call center for more knowledge and update the application

Expert Influencer

  Country wins Category wins Nominations
2017

Disclaimer Overview

Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.

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