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Star ratings are based on a minimum number of validated assessments. Trend lines are based on a one month assessment period. All data is subject to periodic authentication procedures and may vary slightly with time. Learn more.
أحسن و أجود بنك في الشرق الأوسط وإفريقيا وحتى في بعض الدول الأجنيبة ما شاء الله واصلوا عملكم بالتوفيق
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Learn moreعدم افشاء اسرار العملاء
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Learn morecustomer service should be enhanced
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Learn moreSome time long queue to wait for your turn advise to speed fast otherwise good
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Learn moreلا يتم تسجيل بطاقات الدرهم الالكتروني بسرعه ولبعض الجنسيات.
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Learn moreMore staff should be employeed
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Learn moreمن افضل البنوك في العالم العربي و اعتقد انها عالميا حيث اني لم اجرب بنوك عالميه حتى الآن مع ذلك لا أشك أنهم الافضل
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Learn moreTheir interest charges and billing proceedure is way too over charged
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Learn moreBank managers should consider the word "owning" and not try to make you go from one branch to another. Once a client comes in, the manager or the bankers should know what to do and not play the guessing game and Before a client leaves the bank, they should have given all information needed and which branch should the client go, to avoid inconvinience... People have different problems. Some could have a really bad day, and with their kind of service its like adding insult to injury.
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Learn moreStaff should be taught how to give customer service after a customer is a existing customer of the bank very rude n no knowledge of systems and procedures speciall Dubai mall branch. Specially after the merger the staff doesn’t know wat procedures to be followed.. highly dissappointed..
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