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First Abu Dhabi Bank

Retail Banks

User comments

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Comments 22
Wins 0
12 month trend
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15.2.2019

call center is powerless , cases are closed automatically without attendance

Expert

12.2.2019

Would like to give a suggestion on there CDM's, as I notice that there is no option of adding more notes if by chance any notes is been rejected by the Machine, need to do the whole transaction of depositing again which is a waste of time and also frustrating for people standing in queue to get their chance. Hope they will fix these issue soon.

Expert Ambassador Influencer

26.1.2019

The staff should be well manner please

15.1.2019

Gets call from sales persons. They eat alot of mind on offers. And convinces you alot and alot. On the other hand app is getting better now (mainly the login process). Make it easy for the user. Plus i never activated anything but they were charging accidential amd shield from me. Had to complain many times. They only returned current month credit after getting agree by checking all my history calls.

11.1.2019

The service for them is so bad I coles my account with them

Expert Ambassador Influencer

29.11.2018

call center should be more knowledgeable about the services and process

Expert

29.11.2018

branches and staff count are getting less which lead to long waiting time

Expert Influencer

29.11.2018

i like that they give me access to lounges at airports

Expert Influencer

28.11.2018

customer service has a very bad manners

Expert

22.11.2018

improve the customer service .. its very poor

  Country wins Category wins Nominations
2018
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